Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.16

4.2 Rating 48,578 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not a problem,seemed clear enough,I have purchased from Hastings on many occasions now.I would recommend them.I also made a mistake and when I called them,it was corrected in no time,very pleasant young woman on the phone.”

Helpful Report

Posted 1 week ago

Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Unable to access my policy via the app. Message “Sorry your policy information isn’t available at the moment” despite my policy having started now.”

Helpful Report

Posted 1 week ago

Hi Callum, Hi, sorry for any frustration caused. Our online service was down for maintenance yester, so you wouldn’t have been able to access it during that time. It should now be back up and running, but let us know if you still need help by calling our team on 0333 321 9801. ~Theo, Social Media Team

Posted 1 week ago

“Fairly easy to work through.”

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Posted 1 week ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“jghkjyoujlk/k”

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Posted 1 week ago

“Cancelled my insurance with you as it was too expensive,payed a fee for leaving,went on a compare sight, got my insurance with you plus my partner added and it was still cheaper than your original quote just for me, can you explain please”

Helpful Report

Posted 1 week ago

Hello Ricky, Thank you for your review. As a broker, we offer a range of policies with different levels of cover, so prices can vary. Sometimes, you might find a better price online. If that happens, just give our team a call — if the details match, they’ll do their best to match it the price. Thank you for insuring with us despite having this experience. ~Theo, Social Media Team

Posted 1 week ago

“Locked me out the app”

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Posted 1 week ago

Hello Tommy, I'm sorry to see that this isn't working as it should. If this is still the case, please delete the app, clear the cache on your device and then re-download the app. This has been found to fix the issue. If it continues, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team

Posted 1 week ago

“I like your policy”

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Posted 1 week ago

Hi Swujith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy to apply for on line.”

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Posted 1 week ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“The Whole procedure was very simple, I'll be 70 in a few weeks and had no problems applying for and accepting my policy.”

Helpful Report

Posted 1 week ago

Hi Royston, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Very pleased with price and policy coverage. Also easy online application”

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Posted 1 week ago

Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Simple and easy would recommend”

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Posted 1 week ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy to to sort out quick simple done”

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Posted 1 week ago

Hi Billy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Great service”

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Posted 1 week ago

Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy to navigate website.”

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Posted 1 week ago

Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy to set up policy through go compare. Good price and I like the app to monitor my driving.”

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Posted 1 week ago

Hi Lizzy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy and satisfactory service. Thank you”

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Posted 1 week ago

Hi Mandy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“so easy to apply on line even as a 75 year old fantastic”

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Posted 1 week ago

Hi Janette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Very easy to use and review”

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Posted 1 week ago

Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Easy to do biz with”

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Posted 1 week ago

Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Good service with easy to use App”

Helpful Report

Posted 1 week ago

Hi Vijay, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

Hastings Direct is rated 4.2 based on 48,578 reviews