Hi,
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If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Manjula,
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Thanks, Nicole, Social Media team
Hi Rukhsana,
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Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Scott,
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Thanks, Nicole, Social Media team
Hi Ann,
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Thanks, Nicole, Social Media team
“I had taken out insurance for a car that was being delivered the following day. It broke down and i never took ownership of the car. I thought I had a 14 day cooling off period but actually got charged £44 for cancelling with you.”
Hello Kirsty,
Thank you for your review and I appreciate the frustration this would have caused.
As part of buying a YouDrive policy, you’re charged £20 to cover the tab we send you and a £20 arrangement fee We make it as clear as possible that you own the tab, as well as explaining our other fee amounts and that they’re non-refundable. I appreciate that under these circumstances the fee being retained is not ideal.
In light of this, I have arranged for £40 to be refunded back to you. This is will arrive in the next 3-5 working days. If you have any questions, please give us a call on 0333 321 9801. ~Theo, Social Media Team
Hi Emily,
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Thanks, Nicole, Social Media team
Hi Robert,
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Thanks, Nicole, Social Media team
Hi Robert,
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Thanks, Nicole, Social Media team
“The chap I dealt with on the phone following an online problem, was very helpful and understanding of my predicament.
He put me at ease (I am OAP) and resolved my issue to my satisfaction 👍”
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Andrzej,
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Thanks, Nicole, Social Media team
Hi Shansuz,
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Thanks, Nicole, Social Media team
Hi Henry,
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Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Wendy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Faraz,
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If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
