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Hastings Direct Reviews

4.2 Rating 51,025 Reviews
81 %
of reviewers recommend Hastings Direct
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App is really easy to use and as I already had it downloaded from a previous insurance my certificate was put straight into it.
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Posted 1 month ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Friendly service and very good service 👍
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Posted 1 month ago
Hi Yodit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Site easy to navigate.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
In comparison a stand out premium.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very easy website ,competitive prices
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Posted 1 month ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Call handlers polite but difficult to get to speak with them.
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Posted 1 month ago
Hi Lindzie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Great policies for all my needs. Car, house and contents both at a good price
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Posted 1 month ago
Hi Ricky, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
So easy to arrange my insurance and download the app
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Posted 1 month ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy to navigate site with reasonable price
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
No complaints thus far.
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Posted 1 month ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
VERY EASY TO GET COVER 5 MINUTES STAFF VERY EFFICIENT AND FRIENDLY EVERYTHING EXPLAINED CLEARLY & SAVED £165 IN MY RENEWEL
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Not happy. I've been in touch a couple of times. Because I'm still waiting to get a link onto the app. Maybe my fault but don't think so. Gone into app to register. Tells me I'm going to be sent a link sent by email but receive nothing. Would be more happy if one of your staff would actually send me a link so as I could use the app
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Posted 1 month ago
Hi Timothy, Sorry to hear you're having trouble with MyAccount. Please try the following steps to get back in: • Delete the app • Clear your device's cache • Go to the website and click 'Forgotten password' • Reset your password using only letters and numbers • Once you're logged in, reinstall the app and log in again Thanks, Nicole, Social Media Team
Posted 1 month ago
Poor response to original query Increase in premium although risk had reduced due to additional security measures
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Posted 1 month ago
Hi Terry, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 1 month ago
Very good
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Posted 1 month ago
Hi Christian, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Good value and excellent follow up
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Posted 1 month ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Good price. Quick and easy to complete no hassle
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very good
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Posted 1 month ago
Hi Emanuel, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
The experience was great and the insurance was very affordable.
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Posted 1 month ago
Hi Dixit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
The insurance provided was exactly what I needed at a great price.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Been with Hastings for a few years now. No fuss insurance. That’s the wife joined now also.
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Posted 1 month ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Hastings Direct is rated 4.2 based on 51,025 reviews