Hi Hardy,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Jacqueline,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“The price for a learner/new driver is very competitive. My experience is so far very limited as I have only just taken out the policy which is the reason for my score. I found the website very clear when I took out the policy. Time will tell. With any insurance, the acid test is when you come to make a claim. Hopefully this won't be necessary.”
Hello Eliot, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Hi Jacqueline,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“Bought my house and contents policy early but had to change slightly before it started a quick phone call sorted things out and no admin fee .Great service really nice chap who helped sort it thanks”
Hi Melvyn,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Nancy,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Janet,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“Found purchasing the policy for my car very quick and easy from start to finish . Love the fact I can manage my own policy with the app makes life a bit easier .10/10”
Hi Sally,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Emily,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Henry,
Thanks for your review, we’re sorry you’re unhappy your policy was cancelled. We normally cancel a policy when the conditions of your insurance haven’t been met.
If you believe this was incorrectly cancelled or you're unsure why this was done, please contact us at 0333 321 9801 so we can help you. ~Theo, Social Media Team
Hi Barry,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Ramazan,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Janet,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Martyn,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hello, I'm glad this was so straightforward. We are interested in improving all aspects of the customer's journey from sales to cancellation. As a result, we ask for feedback which we really appreciate. Thank you for insuring with us this year. ~Theo, Social Media Team
Hi Chukwuemeka,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
Hi Letitia,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
“I took out a motorcycle policy having be advised and promised that it would be possible to add additional motorcycles to the policy as this was my expressed clear intention. On attempting to add a second motorcycle I was told that the underwriter would not permit this or offer cover. No alternative policy or solution was offered by Hastings and therefore I had to take out an alternative policy elsewhere.”
Hi Jonathan,
Thanks for your review, we’re really sorry we couldn't offer you a quote. While it is something that we offer, a quote still needs to be done to see if the underwriter will provide cover for this.
When we work out the price of our policies, we consider various policy details and the risk associated with these. If the information on your policy changes, the risk associated with this can change too, and sometimes this means your underwriter can’t offer cover.
I regret that we couldn't offer you cover on this occasion and I hope that you have since been able to find suitable cover for your bikes. ~Theo, Social Media Team
Hi,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team
