Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 52,248 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 6th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and customer service”

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Posted 1 year ago

Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“It was very easy to take out my car insurance at a very competitive price.”

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Posted 1 year ago

Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“straight forward,no problem,recomended”

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Posted 1 year ago

Hi Gareth, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“User friendly and very simple to use , also good price compared to others”

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Posted 1 year ago

Hi Callum, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi Holly, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Well as a new member I can only comment on my purchase of the policy..all in all seems great, easy to purchase online and good price for alot of benefits”

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Posted 1 year ago

Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“It might be "Confused.com" some other options in some fields were lacking options.”

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Posted 1 year ago

Hello, Thank you for your feedback and review concerning this. We really appreciate it and we'll ensure it is passed on to the relevant team for you. Thank you for insuring with us and I hope you have the best possible year with Hastings Direct. ~Theo, Social Media Team

Posted 1 year ago

“Great service, easy to deal with and a very competitive price.”

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Posted 1 year ago

Hi Grenvile, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Easy to use service”

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Posted 1 year ago

“It’s helped me improved in my driving”

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Posted 1 year ago

Hi Ernest, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Offered a comprehensive package at a good price. Easy to add things on which are essential to me like a hire car.”

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Posted 1 year ago

“Hastings insurance company is vert good I am very satisfied with this insurance company”

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Posted 1 year ago

Hi Ankit, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good price”

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Posted 1 year ago

Hi Jenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I was refunded a month's payment twice by accident when switching to a different plan, and have now been given a notice to pay due to a payment not gone through”

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Posted 1 year ago

Hello Krittisha, Thank you for your review, I'm sorry to read about the poor experience you've had and to see that this ended with the cancellation of your policy. I appreciate the frustration this would have caused you. I hope that you have since been able to find suitable cover for your vehicle. If you believe that this has been poorly or incorrectly handled and you want to make a formal complaint about this, please give us a call (on 0333 321 9801), send us a letter or fill out our online form found on our website here:(https://www.hastingsdirect.com/about-us/customer-complaints/). Once we’ve logged your complaint, we’ll get back to you within five working days. ~Theo, Social Media Team

Posted 1 year ago

“Never didnot had any issue”

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Posted 1 year ago

Hi Krista, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Ease of organising was a bonus”

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Posted 1 year ago

hi Kerry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Good price . Easy to apply for .”

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Posted 1 year ago

Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“Quick, easy and intuitive system”

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Posted 1 year ago

Hi Wendy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I've been satisfied with Hastings Direct and how I've been treated in my interactions with them.”

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Posted 1 year ago

Hi Darryl, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

“I am satisfied Hastings Direct and the prices are reasonable.”

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Posted 1 year ago

Hi Davoud, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team

Posted 1 year ago

Hastings Direct is rated 4.2 based on 52,248 reviews