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Hastings Direct Reviews

4.2 Rating 51,526 Reviews
81 %
of reviewers recommend Hastings Direct
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Very easy to renew insurance as a new customer. Competitive rates. My drive app keeps me driving well!
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Posted 10 months ago
Hello Emily, I'm glad renewing your policy with us was so simple and that we could do so at a competitive price. We appreciate your feedback and thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
The best price I could find
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Posted 10 months ago
Hello Sally, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Site was easy to use and a very competitive price compared to the other main companies.
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Posted 10 months ago
Hello, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
Found as a new customer the online quote process to be easy, providing a competitive quote which I accepted . Documentation being supplied over the internet is convenient.
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Posted 10 months ago
Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 10 months ago
Was done online and I found it very easy to purchase my insurance.
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Posted 10 months ago
Hello James, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
Worst insurance company I’ve been with by far
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Posted 10 months ago
Hi Harry, Thanks for your review. We're very sorry to see that you had such a poor experience with us. We’d love to know why more about you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you with this. ~Theo, Social Media Team
Posted 10 months ago
Worst customer service
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Posted 10 months ago
Hi Mustapha, Thanks for your review. We’d love to know why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 10 months ago
Excellent prices for 5star home and contents insurance .
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Posted 10 months ago
Hello Christopher, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 10 months ago
Could not get black box to work was told it will not work till the policy start date is reached would have saved a lot of faffing about if it was stated in the instructions
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Posted 10 months ago
Hello Chris, Thank you for your feedback and for leaving us a five-star review, it really means a lot. We'll be sure to pass your feedback to the relevant team. Please let us know if you have any questions about your cover. ~ Theo, Social Media Team
Posted 10 months ago
Easy to set up and your team were helpful. You also offered a fair and competitive price for my house insurance. I would recommend Hastings Direct.
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Posted 10 months ago
Hello Christine, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
It was pretty straightforward to sort insurance out. The only thing I think you should be able to do once insurance is established, if you have an odd question you should be able to speak to someone by phone
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Posted 10 months ago
Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. If you do need to contact us, you can give us a call on 0333 321 9801 and our team will be happy to help you. ~Theo, Social Media Team
Posted 10 months ago
Very good and helpful
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Posted 10 months ago
Hello James, this is really good to see. Thank you for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Posted 10 months ago
Very helpful and easy by phone, and the cost to me very good .
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Posted 10 months ago
Hello Jenny, It’s great to see you received the level of service you deserved and that we could offer you a competitive price. Thank you for choosing to insure with Hastings Direct this year – we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Excellent online facility , everything was easy to understand and navigate ..
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Posted 10 months ago
Hello Tracy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
As per usual the best service in car insurance very reliable service team and helpful/ polite staff
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Posted 10 months ago
Hello Christopher, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. ~Theo, Social Media Team
Posted 10 months ago
Easy to use and buy. Great app
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Posted 10 months ago
Hello Poppy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Smooth transaction, no hiccups
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Posted 10 months ago
Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
Very pleased with quote and easy to follow process.
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Posted 10 months ago
Hello Janet, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 10 months ago
pretty sound
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Posted 10 months ago
Hello, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 10 months ago
Quick and easy
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Posted 10 months ago
Hello Louise, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Hastings Direct is rated 4.2 based on 51,526 reviews