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Hastings Direct Reviews

4.2 Rating 52,169 Reviews
81 %
of reviewers recommend Hastings Direct
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“very unhelpful, cancelled policy regardless of accurate reasoning and contact”
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Posted 10 months ago
Hello, Thank you for your review, I'm sorry to read about the poor experience you've had and to see that you had to raise a complaint about this. I hope that you get a quick resolution to your complaint. If you need to add anything further or discuss this, please give us a call on 0333 999 8904. ~Theo, Social Media Team
Posted 10 months ago
“e .asy to follow instructions on the web”
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Posted 10 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 10 months ago
“Very easy to deal with, this is my 2nd time using them”
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Posted 10 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 10 months ago
“No problems”
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Posted 10 months ago
Hi Marlynn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 10 months ago
“Excellent plants on arrivall. They were very healthy with well developed root systems and well matched in height. Lots of communication on delivery arrangements and preparation and care of the plants”
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Posted 10 months ago
Hi Hilary, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 10 months ago
“Nice and easy to take out an insurance policy”
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Posted 10 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
“Easy to use very much enjoying”
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Posted 10 months ago
Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
“Quick and easy to sort out”
Helpful Report
Posted 10 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
“Easy to navigate the portal”
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Posted 10 months ago
Hello Colette, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
“Seems ok as an insurance”
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Posted 10 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
“i have got my insurance at a fair price and i am happy to be with hastings direct”
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Posted 10 months ago
Hi, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team
Posted 10 months ago
“Szybko, sprawnie, zadowolony”
Helpful Report
Posted 10 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 7 months ago
“Good value compared to the other competitors”
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Posted 10 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
“Excellent customer service from the beginning,very happy with the quotation. Look forward to a long lasting customer relations with Hastings, also have referred to friends.”
Helpful Report
Posted 10 months ago
Hello, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 10 months ago
“I found this insurance cover on a compare site. It had all the requirements I needed at the best price I had come across. As I had in fact heard of Hastings I went for this policy.”
Helpful Report
Posted 10 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
“Everything was simple to set up and obtain an acceptable quotation. I have not used the insurance so my 5* assessment is simply based on that”
Helpful Report
Posted 10 months ago
Hello, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
“Utterly rubbish and incompetent. Over 6 months and out car is still not repaired. Customer service doing nothing.”
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Posted 10 months ago
Hi Paul, Hello, Thanks for your review, we’re sorry to read about your experience and to see that this isn't progressing as quickly as you need it to. Providing our customers with the best possible experience is always our top priority especially when it comes to making a claim, so we regret that you haven't received this. If you’d like to discuss this further or have any questions regarding when progress will be made, please call our Claims Team on 0333 321 9800. ~Theo, Social Media Team
Posted 10 months ago
“She’s very helpful”
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Posted 10 months ago
Hello, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
“It was very easy to get my insurance changed, did it online only took a few minutes.”
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Posted 10 months ago
Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
“Offered excellent service”
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Posted 10 months ago
Hello Eloise, this is really good to hear. Thanks for taking the time to share this with us. ~Theo, Social Media Team
Posted 10 months ago
Hastings Direct is rated 4.2 based on 52,169 reviews