Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 50,853 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lady on phone very pleasant and knowledgeable. Sorted my problem directly and quickly.”

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Posted 10 months ago

Hello, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team

Posted 10 months ago

“very nice and cheap”

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Posted 10 months ago

Hello Izzat, I'm glad we were able to offer you a competitive price this year. Thank you for insuring with Hastings Direct. ~Theo, Social Media Team

Posted 10 months ago

“Very good”

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Posted 10 months ago

Hello Mariusz, thank you for your feedback and for choosing to leave us a five star review. ~Theo, Social Media Team

Posted 10 months ago

“happy with them last year why change very little difference than last year in price”

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Posted 10 months ago

Hello Barry, thank you for choosing to insure with Hastings Direct this year. We hope you have the best possible year with us. ~Theo, Social Media Team

Posted 10 months ago

“Setting up the policy was very straightforward and very satisfactory. However for whatever reason I have not been able to register for MyAccount or the App. The problem has been raised with the IT department but as yet I have not been updated so l am not able to access my documents online. I have been sent paper copies in the interim.”

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Posted 10 months ago

Hello Christopher, thank you for your feedback and for choosing to leave us a positive review. I hope the issue with your account can be resolved soon and please let us know if you do not hear back concerning this ~Theo, Social Media Team

Posted 10 months ago

“My experience with Hastings direct was quick and easy,my assistant was very professional and direct.”

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Posted 10 months ago

Hello Barry, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team

Posted 10 months ago

“Very good”

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Posted 10 months ago

Hello Ernest, thank you for leaving a 5-star review with us. ~Theo, Social Media Team

Posted 10 months ago

“5 star service from start to finish highly recommended”

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Posted 10 months ago

Hello, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team

Posted 10 months ago

“Very quick and easy to sort out”

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Posted 10 months ago

Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 10 months ago

“Very helpful,easy procedure and fair pricing”

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Posted 10 months ago

Hello Scott, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team

Posted 10 months ago

“Quick and easy to use”

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Posted 10 months ago

Hello Jacqueline, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team

Posted 10 months ago

“It’s a New policy and so far so good”

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Posted 10 months ago

Hello Callum, thank you for choosing to insure with Hastings Direct this year. We hope you have the best possible year with us. ~Theo, Social Media Team

Posted 10 months ago

“recently i got extended my insurance from one car to multi car with hastings, all the process was online, pretty simple and straight forward”

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Posted 10 months ago

Hello, I'm glad this was a simple and straightforward process. Thank you for taking the time to share your feedback with us. ~Theo, Social Media Team

Posted 10 months ago

“I had a really good advisor who spoke to me about my options and the cover each would give me so I could make an informed choice.”

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Posted 10 months ago

Hello Jonathan, it's good to see that you got the customer service you deserved. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team

Posted 10 months ago

“Really easy to mange and reasonable price”

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Posted 10 months ago

Hello Cheryl, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team

Posted 10 months ago

“Unbelievably efficient and effective in every aspect whilst renewing my insurance policy from another company 10/10”

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Posted 10 months ago

Hello Barry, I'm glad you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team

Posted 10 months ago

“Very good value”

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Posted 10 months ago

Hello Christopher, this is really good to see. Thank you for taking the time to share this with us. ~Theo, Social Media Team

Posted 10 months ago

“Excellent service. Easy to sign up online. Completed very quickly. Policy approved immediately and cover started straight away. Telematics device arrived in the post. Easy to set up. Great you can see your driving habits and how to improve right in the app. Records journeys automatically.”

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Posted 10 months ago

Hello Timothy, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. ~Theo, Social Media Team

Posted 10 months ago

“Great service. Easy to set up. Best price. Best customer service”

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Posted 10 months ago

Hello Shahwaiz, it's good to see that you got the customer service you deserved and that we could offer you a competitive price. Thank you for insuring with Hastings Direct this year. ~Theo, Social Media Team

Posted 10 months ago

“Great company so far, easy to use app and great price”

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Posted 10 months ago

Hello, I'm glad this was such a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share this and for choosing to insure with Hastings Direct. ~Theo, Social Media Team

Posted 10 months ago

Hastings Direct is rated 4.2 based on 50,853 reviews