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Hastings Direct Reviews

4.2 Rating 51,465 Reviews
81 %
of reviewers recommend Hastings Direct
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Great service apart from I can’t access my account on your website or app
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Posted 10 months ago
Hello Kirsty, Thank you for your review and I hope you have since been able to do this. If not, please give us a call on 0333 321 9801. Our team will do all they can to help you. ~Theo, Social Media
Posted 10 months ago
The booking was easy and the price was good. The proof of the pudding is how good is the service in the event of a claim!
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Posted 10 months ago
Hello Barry, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
Did it online found it so easy and I'm 79
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Posted 10 months ago
Hello Janet, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
Very easy to purchase and very good customer service
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Posted 10 months ago
Hello Hafiz, I’m really pleased to hear that purchasing your policy was simple and that you received the level of service you deserved. We truly appreciate your feedback – thank you for choosing to insure with us this year. ~ Theo, Social Media Team
Posted 10 months ago
Simple to understand Straight forward Great results and service
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Posted 10 months ago
Hello Darryl, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
My insurance is based upon a tab connected to my phone that sits in my car. It hasnt arrived, and despite chasing still hasnt arrived. Poor
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Posted 10 months ago
Hello Jonathan, Thanks for your feedback, we're really sorry to hear about your experience and to see that the tab hasn't yet arrived. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We'll make sure your comments are passed on so we can do better in the future. If the tab doesn't arrive in the next two days, please contact us so we can help you further. ~Theo, Social Media Team
Posted 10 months ago
I got my insurance very cheap from Hastings compared to other..
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Posted 10 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Getting home insurance was not difficult
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Posted 10 months ago
Hello, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Seemed to be ok first time with them time will tell
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Posted 10 months ago
Hello Wendy, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 10 months ago
The process was straightforward and simple.
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Posted 10 months ago
Hello Jacquiline, this is really good to hear. Thanks for taking the time to share this with us. ~Theo, Social Media Team
Posted 10 months ago
Easy to understand, good value, let's hope it lasts
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Posted 10 months ago
Hello Christopher, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 10 months ago
Pleased with my car insurance, reasonable price and would recommend to anyone
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Posted 10 months ago
Hello Terry, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Good app and online quotes but didn’t like how they changed overnight, felt very disappointed getting a much higher quote in 5 days.
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Posted 10 months ago
Hello Kirsty, Thank you for your feedback. I can appreciate the frustration this can cause. I'm afraid our quotes and prices are impacted by live pricing. As a result, the date and time the quote is purchased can impact the cost. I regret that it resulted in an increase on this occasion. ~Theo, Social Media Team
Posted 10 months ago
Quick and easy from quote right through to receiving my new policy.
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Posted 10 months ago
Hello, Kerry We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Very friendly and helpful
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Posted 10 months ago
Hello Tracy, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
The whole experience was easy and the price was amazing.
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Posted 10 months ago
Hello Sindy, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
Bought insurance for mum. Policy sent by mail as she has no internet. She spotted an error and rang them, extremely helpful and put her mind at rest that all was well and correct. Half the price of Saga Insurance
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Posted 10 months ago
Hello Janet, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
Easy to use on line. No complaints.
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Posted 10 months ago
Hello Janet, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 10 months ago
Much cheaper than my previous insurance
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Posted 10 months ago
Hello Christina, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 10 months ago
I got a car insurance policy through a compare website, once I chose hastings, it was quick, and easy., even the Hastings app is easy to use, very user friendly, and the insurance prices were very favourable, I saved over £400 from my last insurer. I will definitely recommend Hastings to my friends, family and whoever is reading this review
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Posted 10 months ago
Hello Scott, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 10 months ago
Hastings Direct is rated 4.2 based on 51,465 reviews