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Hastings Direct Reviews

4.2 Rating 50,167 Reviews
81 %
of reviewers recommend Hastings Direct
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Janet Walker
Verified Buyer
“Very pleased with my quote”
Helpful Report
Posted 6 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Dimitar Chinkov
Verified Buyer
“Very fast and convenient site, I recommend itšŸ˜‰”
Helpful Report
Posted 6 months ago
Hi Dimitar, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“I was disappointed that you don't provide hard copy of the policy wordings. When I contacted your customer services I was told to copy it myself.”
Helpful Report
Posted 6 months ago
Hello, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We'll make sure your comments are passed on so we can do better in the future. If you would like the documents posted instead of emailed, please contact us via X (Twitter) or Facebook. We'll do all we can to help. ~Theo, Social Media Team
Posted 6 months ago
Harry Regan
Verified Buyer
“No issues as of yet”
Helpful Report
Posted 6 months ago
Hi Harry, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Danny Williams
Verified Buyer
“Easy to arrange. Clear instructions and competitive quote”
Helpful Report
Posted 6 months ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“Greater price and service , so far so good .”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Callum Smith
Verified Buyer
“Great price”
Helpful Report
Posted 6 months ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Christian Marsac
Verified Buyer
“I have dowloaded the app so I could get my documents and I am very disappointed that I have no access to them. I get the message ā€œSorry your policy information isnā€™t available at the momentā€. I am abroad and canā€™t prove that my insurance is valid even though I have paid for the policy in full. This is not good enough.”
Helpful Report
Posted 6 months ago
Hello Christian, I'm sorry to see that this isn't working as it should. If this is still the case, please delete the app, clear the cache on your device and then re-download the app. This has been found to fix the issue. If that fails, please give us a call when you can on 0333 321 9801 so we can take a look at this for you. We'll do all we can to help. ~Theo, Social Media Team
Posted 6 months ago
Jonathan Thorp
Verified Buyer
“Very easy to arrange and prompt response.”
Helpful Report
Posted 6 months ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“Good to talk to somone, very helpfull with details requiered , all seemed straight forward Thankyou.”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“Easy to use website and good prices Happy with my purchase”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Ricky Bradley
Verified Buyer
“Very good insurance company šŸ‘Œ.”
Helpful Report
Posted 6 months ago
Hi Ricky, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“The policy was very well priced, easy to setup and pay for would definitely recommend.”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Christopher Hare
Verified Buyer
“Very straightforward process.”
Helpful Report
Posted 6 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“Easy to use & get a realistic price!!”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Janet Smith
Verified Buyer
“Easy website to use. Very competitive pricing and very quick with paperwork. App easy to download and has all the information you require.”
Helpful Report
Posted 6 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Jacquelyn Robertson
Verified Buyer
“Hastings Direct was easy to select”
Helpful Report
Posted 6 months ago
Hi Jacquelyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Anonymous
Verified Buyer
“Easy to sort and take out the insurance, saved me over Ā£400.00”
Helpful Report
Posted 6 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Reshwan Azizii
Verified Buyer
“Good service”
Helpful Report
Posted 6 months ago
Hi Reshwan, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 6 months ago
Markuss Ceplis
Verified Buyer
“Iā€™ve just had issues with the app, keeps saying policy isnā€™t available at the moment but when I log in on the website my documents are there. Since I have a black box I really canā€™t tell if Iā€™m performing well because the app doesnā€™t work.”
Helpful Report
Posted 6 months ago
Hello, I'm sorry to read about the poor experience you've had with this and I hope that some progress has been made regarding this. If you still need help, please give us a call on 0333 321 9801. We'll do all we can to help you. ~Theo, Social Media Team
Posted 6 months ago
Hastings Direct is rated 4.2 based on 50,167 reviews
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