Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,019 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive price and cocer”

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Posted 1 month ago

Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Good value and helpful”

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Posted 1 month ago

Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Since I had the policy, I’m really stressed free”

Helpful Report

Posted 1 month ago

Hi, Thanks for taking the time to leave a review. We’d like to know why you gave the rating you did, and if there’s anything else we could’ve done. If you want to let us know more about what’s happened, or there’s anything we can do to help, please visit https://www.hastingsdirect.com/contact-us to get in touch. Thanks, Nicole, Social Media team

Posted 1 month ago

“Easy to navigate through the form”

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Posted 1 month ago

Hi Janette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“It was stress free buying my home insurance From Hastings at a good price .”

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Posted 1 month ago

Hi Betty, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Easy to navigate web site, great prices, speedy responses”

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Posted 1 month ago

Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Disappointed I cannot alter my policy without phoning up. It tells me online that I can and directs me to the app and tells me to enter chat on app but when I try it tells me that I need to phone up. Very frustrating”

Helpful Report

Posted 1 month ago

Hi Christopher, Sorry to hear you're having trouble with MyAccount. Please try the following steps to get back in: • Delete the app • Clear your device's cache • Go to the website and click 'Forgotten password' • Reset your password using only letters and numbers • Once you're logged in, reinstall the app and log in again Thanks, Nicole, Social Media Team

Posted 1 month ago

“Purchased the car app policy, already made a change to my policy and it was so easy and straightforward. Good to have everything in one place with my household policy.”

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Posted 1 month ago

Hi Kerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Very pleased with the service you provided with my car insurance thanks”

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Posted 1 month ago

Hi Darryl, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“All very good sorted the insurance on my phone the guy was very Helpfull.Keep up the good work”

Helpful Report

Posted 1 month ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Efficient, straightforward and prices are reasonable.”

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Posted 1 month ago

Hi Emilyna, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Issues getting my ca insurance in fist place but that was resolved thanks too a lovely rep. But the couldn’t get my policies (car and home insurance) on same app took over a week. Bit off an embarrassment”

Helpful Report

Posted 1 month ago

Hi Scott, Thank you for taking the time to leave a review. I’m sorry to hear you had trouble linking your policies in MyAccount, but I’m glad to hear you’ve now got it sorted. Thanks, Nicole, Social Media Team

Posted 1 month ago

“Excellent service & a very good quote for my car insurance”

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Posted 1 month ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Very easy and quick to obtain the insurance. Plus were a lot cheaper than some of the other companies.”

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Posted 1 month ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“App is really easy to use and as I already had it downloaded from a previous insurance my certificate was put straight into it.”

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Posted 1 month ago

Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Friendly service and very good service 👍”

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Posted 1 month ago

Hi Yodit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Site easy to navigate.”

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Posted 1 month ago

“In comparison a stand out premium.”

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Posted 1 month ago

“Very easy website ,competitive prices”

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Posted 1 month ago

Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Call handlers polite but difficult to get to speak with them.”

Helpful Report

Posted 1 month ago

Hi Lindzie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

Hastings Direct is rated 4.2 based on 51,019 reviews