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Hastings Direct Reviews

4.2 Rating 51,022 Reviews
81 %
of reviewers recommend Hastings Direct
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Very perfect
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Posted 1 month ago
Hi Ayokunnu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
The lady was so polite and helpful....absolute breath of fresh air..Nothing was too much trouble Price was great.....
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Posted 1 month ago
Hi Yvette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy to deal with very helpful and a good fair price
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Posted 1 month ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Hassle free search and comparison. Straightforward and competitive quotes. Every step,of inquiry was clearly explained without any ambiguity. No unexpected add-ons Really happy with the purchase. Excellent information covering every area of importance to me.
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Posted 1 month ago
Hi Babatunde, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Great price for the cover
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Nice and easy to sign up for my car insurance.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
communication with the person was easy and he understood my request to change on a quot. also advise on few other areas of the quote, which I was not sure about. Please with the outcome.
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Signing up was quite straight forward. I'm new to Hastings so do not have any other experience.
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Competitive price and easy to use app
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Very easy procedure.
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Posted 1 month ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Excellent service and price
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Posted 1 month ago
Hi Glenys, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
The price for my car insurance was so competative and was sorted very quickly. Excellent service.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
I cancel insurance before 14 day and anyway they charge very disappointed 👎👎👎
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Posted 1 month ago
Hi, We’re sorry you’re unhappy about our fees. Like most other insurers, our fees cover some of our business costs — like staffing our contact centres, managing your policy, and maintaining and developing our systems. We try to keep our fees in line with other insurers. We also make these fees as clear as possible in any documents and on our website, as well as explaining that they’re non-refundable. Please visit https://www.hastingsdirect.com/about-us/our-fees for more information. Thanks, Nicole, Social Media team
Posted 1 month ago
The process was simple and straight forward
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Posted 1 month ago
Hi Chrispin, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Found Hastings Direct via Confused.com and decided it was value for money in comparison to other providers
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Great service & fantastic being able to talk to someone who I could understand clearly. Well done & please keep up the good work 👏
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Posted 1 month ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
It’s an amazing insurance company especially with the telematic device helps to recognise the mistakes and tells you how efficient your driving is
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Posted 1 month ago
Hi Sunny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Easy to deal with. Fast and no drama.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
Although did not actually speak to any one everything in the app and contacted by email was fairly quick and easy to complete
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Posted 1 month ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 month ago
They canceled my policy without any reason
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Posted 1 month ago
Hi Dilawar, We’re sorry things haven’t gone as you expected. We always let our customers know in advance if their policy will be cancelled and try to give a reason why it’s happening. You should have received a letter or email explaining the situation, as well as giving you the cancellation date. Once again, we’re sorry for any frustration this has caused. Thanks, Nicole, Social Media team
Posted 1 month ago
Hastings Direct is rated 4.2 based on 51,022 reviews