Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 51,019 Reviews

81 %

of reviewers recommend Hastings Direct

Company Reviews

Write Your review

Tell us how Hastings Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I happy with you thank”

Helpful Report

Posted 1 month ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Great price easy to buy”

Helpful Report

Posted 1 month ago

Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“When I purchase the policy I was told that I would get a discount because it was the second policy purchased with yourself but that doesn’t appear to have materialised yet.”

Helpful Report

Posted 1 month ago

Hi Judith, Thanks for the review. We do offer multi‑policy discounts, and these are already included in your price. They won’t show separately on the policy or in the documents. Thanks, Nicole, Social Media Team

Posted 4 weeks ago

“everything is very good”

Helpful Report

Posted 1 month ago

Hi Deniss, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Everything done online and quite simple process,wasn't the cheapest but decided to go with them because they are a reputable company”

Helpful Report

Posted 1 month ago

Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Easy to deal with over the telephone.”

Helpful Report

Posted 1 month ago

Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Easy to deal with”

Helpful Report

Posted 1 month ago

Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Good insurance for good price.”

Helpful Report

Posted 1 month ago

Hi Krzysztof, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Hastings car insurance is one of the best insurance provider in the UK. I have notice that 16 of the big insurance companies has decided not to insure people over 80 years old, this is age discrimation and the goverment should stand up and take some action against these companies. My home insurance ends in July 2026 so I will be moving it over to Hastings also for the Insurance company that I am with and get all my friends and families to move away from the big 16 Insurers.”

Helpful Report

Posted 1 month ago

Hi Carlton, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Too early to say as I've only just taken out the policy.”

Helpful Report

Posted 1 month ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 weeks ago

“Amazing, now i can ride all day everyday”

Helpful Report

Posted 1 month ago

Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“thanks i hope it will be ok”

Helpful Report

Posted 1 month ago

“According to my age and expeeience my policy premium is too high?????”

Helpful Report

Posted 1 month ago

Hi Johnson, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Very good customer service . Good price. Easy to use their app.”

Helpful Report

Posted 1 month ago

Hi Xiaowen, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“The process was quick and easy. The insurance price was very competitive”

Helpful Report

Posted 1 month ago

Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“At present moment fantastic customer service”

Helpful Report

Posted 1 month ago

Hi Patryk, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Very good instructions and information”

Helpful Report

Posted 1 month ago

“Very perfect”

Helpful Report

Posted 1 month ago

Hi Ayokunnu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“The lady was so polite and helpful....absolute breath of fresh air..Nothing was too much trouble Price was great.....”

Helpful Report

Posted 1 month ago

Hi Yvette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

“Easy to deal with very helpful and a good fair price”

Helpful Report

Posted 1 month ago

Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 month ago

Hastings Direct is rated 4.2 based on 51,019 reviews