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Hastings Direct Reviews

4.2 Rating 51,019 Reviews
81 %
of reviewers recommend Hastings Direct
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Very easy to change over from my previous insurance company to Hastings. Super happy with a very competitive quote from Hastings, hence moving over to Hastings insurance
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Price was very good and options available
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Done online very easy to follow
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Great value and easy website to use
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Posted 1 month ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Good quick efficient service
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Posted 1 month ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
It was very quick to sign up to, very pleased so far.
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Posted 1 month ago
Hi Kelly, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
excellent service
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Posted 1 month ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Easy to arrange and when rang customer services polite knowledgeable staff
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Posted 1 month ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Fantastic and easy to set up. Top service for me. Thanks
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Posted 1 month ago
Found it easy to get my car insurance, with you on line. Thank you.
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Posted 1 month ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
They are very friendly on the phone and polite
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Posted 1 month ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
The colleagues I delt with were extremely helpful and very professional. I did email a member of the management team to congratulate the colleagues concerned, but got no response. Suggest they switch rolls.
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Posted 1 month ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Very pleased with my Hastings direct policy good price and would definitely recommend
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Posted 1 month ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Company very easy to deal with and competitive prices which is paramount in this current climate.
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Posted 1 month ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Quick easy to do a good price
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Good online service, quick and convenient and great price
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Posted 1 month ago
Hi Ahmet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Easy to use quote process and comlpletion is so fast and stress free
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Posted 1 month ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Took out the youdrive policy for my daughter. After 2 weeks she only drove 4 times (2 journeys) and 7 miles in total as fuel prices have gone up and where possible she tries to walk to reduce her carbon footprint. Hastings contacted her today to say that they may cancel her policy as her braking was not showing as acceptable. I explained that she had to brake hard once during the 7 miles total distance to avoid a car that pulled out in front of her and clearly this effected her algorithm score. Hastings told me she should be driving the car more often to balance out the averages!! How ridiculous is this statement as surely the less she drives the less chance of an incident and better for the insurance company! Absolute waste of time and money DO NOT TAKE OUT A YOU DRIVE POLICY!!!!!
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Posted 1 month ago
Hi, I’m sorry you’re unhappy with the terms of your YouDrive policy. Because YouDrive is slightly different to a standard car insurance policy, we appreciate that it’s not for everyone. We make our terms and conditions clear before you buy any of our policies. If you’re not driving the car, you could register it as SORN so you don’t need to insure it. We’ll happily help you see if there’s a better option if you give us a call on 0333 321 9801, or visit www.hastingsdirect.com/contact-us for other ways to get in touch.  Thanks, Nicole, Social Media Team
Posted 4 weeks ago
Easy site to use..
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Easy process from quote to documents.
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Hastings Direct is rated 4.2 based on 51,019 reviews