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Hastings Direct Reviews

4.2 Rating 49,807 Reviews
81 %
of reviewers recommend Hastings Direct
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Good service
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Posted 1 week ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Fabulous helpful staff Thank you for your help and patience
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Posted 1 week ago
Hi Edward, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Ecxellent help and service fron start to finish when insuring my new car
Helpful Report
Posted 1 week ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Very helful. And supported with setting up the policy.
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Posted 1 week ago
Hi Natasha, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
I like Hastings It is a good insurance company
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Posted 1 week ago
Hi Beatrice, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Very quick and easy to sort out
Helpful Report
Posted 1 week ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Easy and straight forward bought online policy with Hastings Direct. Definitely will recommend to family and friends.
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Posted 1 week ago
Hi Abdus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Hastings were the best on price & the extras included in the policy. Well done & thanks.
Helpful Report
Posted 1 week ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Excellent everything you need to know is explained
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Posted 1 week ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
My support in the nice contact, thank you Hastings direct
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Posted 1 week ago
Hi Atobrhan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Great quick phone call and great staff
Helpful Report
Posted 1 week ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Service and support excellent
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Posted 1 week ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
The communication has been good . So far I am happy
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Posted 1 week ago
Hi Joniwa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Best Quote on the market, simple to understand and easy to purchase
Helpful Report
Posted 1 week ago
Hi Louise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Prices change by hundreds of pounds frequenyly when obtaining quotes not helpful. Sometimes in the space of a few minutes not helpful as a consumer.
Helpful Report
Posted 1 week ago
Hi, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 1 week ago
Absolute terrible experience, poor site, ridiculous long delay responding to messages and charged for your poor performance and site not working!! Extra charges given instead of reductions. Will never take insurance again with you or your subsidiary companies
Helpful Report
Posted 1 week ago
Hi Chantelle, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 1 week ago
Unfortunately we purchased the wrong policy which was not suitable but we were able to change it over the phone by a very helpful lady
Helpful Report
Posted 1 week ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
very proffesional , efficient and friendly
Helpful Report
Posted 1 week ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
All was very good and clear thanks
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Posted 1 week ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Very easy and simple yo deal with as well as being a very competitive quote pricewise
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Posted 1 week ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 1 week ago
Hastings Direct is rated 4.2 based on 49,807 reviews