Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

“Simple and easy website even for older people like me who aren't tec savvy”

Posted 1 week ago

Hi Edward, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Person l spoke with very helpful and thorough. Didn’t rush me, and explained what would happen next clearly. Whole process was simple.”

Helpful Report

Posted 1 week ago

Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Not the best experience. Not the cheapest and not willing to negotiate.”

Helpful Report

Posted 1 week ago

Hi Garry, Thanks for taking the time to leave a review. We’d like to know why you gave the rating you did, and if there’s anything else we could’ve done. If you want to let us know more about what’s happened, or there’s anything we can do to help, please visit https://www.hastingsdirect.com/contact-us to get in touch. Thanks, Nicole, Social Media team

Posted 6 days ago

“Very easy to deal with online, got the insurance for my car quickly”

Helpful Report

Posted 1 week ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Easy to understand different quotes”

Helpful Report

Posted 1 week ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Been with these many times also have bike insurance not the cheapest but easy to contact and talk to”

Helpful Report

Posted 1 week ago

Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Your app is difficult to input as there is no PIN Code received”

Helpful Report

Posted 1 week ago

Hi Mercyline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Simple Straightforward and excellent value for money.”

Helpful Report

Posted 1 week ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Home insurance renewal process was easy and the agents were friendly and polite and answered all my questions and explained everything clearly.”

Helpful Report

Posted 1 week ago

Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 6 days ago

“Renewed our house insurance with Hastings as the quote was cheaper than last year for the same level of cover. Easy to use website and you can view or print documents. I have no claims experience with Hastings but I believe that they have a 5 star Defaqto rating and trust in that.”

Helpful Report

Posted 1 week ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Knowledgeable, polite and competent representative who bthered to find time to improve the policy.”

Helpful Report

Posted 1 week ago

Hi Valerie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“I have only had the policy for one day but setting it up was very straightforward. Firstly, I received all the policy documents in one pdf (rather than lots of smaller docs or having to log in to my account to see them). Secondly the Hastings Direct App and YouDrive gizmo were easy to set up and I have had my first report on my good driving today. So ....... so far very good!”

Helpful Report

Posted 1 week ago

Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Been with hastings before found good value”

Helpful Report

Posted 1 week ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Quotes are easy to get and very good price”

Helpful Report

Posted 1 week ago

Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Good policy, reasonably priced but will wait and see how i get on with the box in the car”

Helpful Report

Posted 1 week ago

Hi Deborah, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“The advisor was very helpful and knowledgeable”

Helpful Report

Posted 1 week ago

Hi Lynette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“Website easy to use good price for all I needed. Have been with Hastings before and couldn't fault them”

Helpful Report

Posted 1 week ago

Hi Kathryn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“You are quick and easy to follow, your price was cheap as well thank you 👍”

Helpful Report

Posted 1 week ago

Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“The App was easy to follow and everything was explained in the instructions as you process through the app”

Helpful Report

Posted 1 week ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 1 week ago

“very difficult to add in second car”

Helpful Report

Posted 1 week ago

Hi Robert, Thanks for your review. Sorry to hear you had trouble adding a second vehicle. I hope it’s sorted now, but if not, you can get a quote through MyAccount or give our customer service team a call on 0333 321 9801. Thanks, Nicole, Social Media Team

Posted 1 week ago

Hastings Direct Reviews