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Hastings Direct Reviews

4.2 Rating 50,580 Reviews
81 %
of reviewers recommend Hastings Direct
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I don't like being checked through a black box.
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Posted 2 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Nice and easy to set up
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Posted 2 months ago
Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Hastings Direct is always providing a good insurance in decent price. I always get thrutful and friendly assistance advice answering to all my queries. Definitely is worth a positive recommendation .
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Posted 2 months ago
Hi Slawomir, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Renewal was smart and efficient
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Posted 2 months ago
Hi Alastair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
The agent was very helpful and polite with me explaining every about the policy which really made me make my mind up to proceed with the policy...
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Posted 2 months ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
“I have been working with you for two years. I am very satisfied with the services you provide. I also recommend you to my friends around me. Thank you very much.”
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Posted 2 months ago
Hi Yener, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Good price for the all comprehensive insurance. It will start mid January, so unable to give further comments.
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Posted 2 months ago
Hi Senarath, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Good service
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Posted 2 months ago
Hi Tautvydas, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Excellent service
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Posted 2 months ago
Hi Nebeyu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
I have not recerived my Tab to set up-youdrive. I keep getting texts, emails etc to do this and I only took out the policy on the 28th Dec. I phoned customer service tonight (who were not at all helpful). I work long hours and there is no-one here to take delivery of said tab. I asked if it could be delivered to my work addess as I am unable to be home durning the week and the answer was a very firm NO!! No solution was offered. In theory your cover works very well and offerred me ebverythiong I wanted but I do not have someone available to take deliveries of said tab (someone who does not work regular hours or does not work at all). Hardly a 21st century solution and this is where your product advantage fails (at first hurdle).
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Posted 2 months ago
Hello Sharon, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We'll make sure your comments are passed on so we can do better in the future. Looking at the policy, I can see that steps have been taken to protect the policy until this is resolved. Please contact the team if you do not receive the latest tab they sent. ~Theo, Social Media Team
Posted 2 months ago
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Posted 2 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
...........
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Posted 2 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Purchased car insurance to start later this month Seemed fairly easy to navigate and to understand the terms and conditions Too early to say whether they are a good company but have had car insurance before fro Hastings with no Problems
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Posted 2 months ago
Hi Mandy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Good price and a reputable company.
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Posted 2 months ago
Hi Vicky, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Very pleased with the policy and price
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Posted 2 months ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Your renew was appalling nearly £400 more then I got it for, and that's with you.
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Posted 2 months ago
Hello Anthony, Thank you for your review, I'm sorry to see that the original renewal quote wasn't competitive on this occasion. As a broker, Hastings Direct provides a number of different policies, each having different levels of cover. As a result, it is possible that prices can vary internally and at times you can go online and find a more competitive price. In this situation just give the renewals team a call and they can try and match the price if the details of both quotes are the same. ~Theo, Social Media Team
Posted 2 months ago
Very easy to set-up car insurance and kept upto date at every step.
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Posted 2 months ago
Hi Gordon, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
No issues purchasing car policy. On line system easy to understand. Good price quoted compared to like for like with othe car insurance companies.
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Posted 2 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Easy to use online. Great cover.
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Posted 2 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
The policy was easy, convenient and quick to arrange. Great, thank you.
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Posted 2 months ago
Hi Oleksii, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Hastings Direct is rated 4.2 based on 50,580 reviews