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Hastings Direct Reviews

4.2 Rating 51,895 Reviews
81 %
of reviewers recommend Hastings Direct
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Jacqueline Adams
Verified Buyer
“I only took out a policy with Hastings Direct 2 weeks ago & unfortunately found myself having to make a claim. So far Hastings have been amazing at ensuring everything is taken care of. Courtesy car already been picked up & my damaged vehicle being taken away. 10/10 so far 🤞”
Helpful Report
Posted 3 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Scott Morrison
Verified Buyer
“Had to renew home insurance, was over £150 cheaper than quote from original insurers for like for like cover”
Helpful Report
Posted 3 months ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gareth Bennett
Verified Buyer
“Cover I wanted at a reasonable price”
Helpful Report
Posted 3 months ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Martyn Leach
Verified Buyer
“All good.. simple with no issues..”
Helpful Report
Posted 3 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Allison Wilkins
Verified Buyer
“Nice price easy to set up Very happy”
Helpful Report
Posted 3 months ago
Hi Allison, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Hastle free way to get Car Insurance.”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Barry Pipe
Verified Buyer
“Added another vehicle to my existing policy and within 5 minutes on the Hastings App i was insured. Brilliant.”
Helpful Report
Posted 3 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Dorothy Ormrod
Verified Buyer
“I was very pleased with the Hastings Direct Website. I found it extremely easy to navigate, also the car insurance quote was very reasonable. I would highly recommend this company.”
Helpful Report
Posted 3 months ago
Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Jonathan Smith
Verified Buyer
“as an existing customer I expected better service”
Helpful Report
Posted 3 months ago
Hi Jonathan, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 3 months ago
Garry Brunn
Verified Buyer
“Very happy with the policy I've brought far cheaper than the other options.”
Helpful Report
Posted 3 months ago
Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Wendy Rogers
Verified Buyer
“Excellent service, easy to use website and the staff are polite, professional and helpful.”
Helpful Report
Posted 3 months ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“I was looking for Car Insurance and decided to try various websites. Hastings Direct came in with a really good insurance price which I took. There was one later that came through slightly cheaper but I was happy enough with Hastings. Thankyou”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Henry Hoey
Verified Buyer
“I found the process of purchasing my insurance straight forward it was easy to follow.”
Helpful Report
Posted 3 months ago
Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Very good easy to use”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Terry Lackenby
Verified Buyer
“good price easy to deal with”
Helpful Report
Posted 3 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Harry Dixon
Verified Buyer
“very good need more e mail contact”
Helpful Report
Posted 3 months ago
Hi Harry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Timothy Boulton
Verified Buyer
“Clearly layed out app”
Helpful Report
Posted 3 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Barry Springer
Verified Buyer
“Excellent online service and easy to navigate through the questions to complete the application”
Helpful Report
Posted 3 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christopher Mason
Verified Buyer
“All I can say it was a straightforward, easy process”
Helpful Report
Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Dorothy Mccullough
Verified Buyer
“All I wanted was a actual person to discuss renewal ended up renewing without actual contact from a human tried you chat bot No reply .. tried you email No reply.... 😒 Seeiously if your goina charge so much a human to answer the phone would be a nice personal touch ..... PS ...no free phone no to ring ? My phone wouldn't accept your telephone no .cause limited access”
Helpful Report
Posted 3 months ago
Hello Dorothy, Thank you for your review and we're sorry that you struggled to reach us and get the help that you needed when renewing your policy. We'll pass this feed back to the relevant team especially concerning the number as it is not something we come across often. Thank you for choosing to renew with us despite having this experience and I hope your time with us improves this year as the policy progresses. ~Theo, Social Media Team
Posted 3 months ago
Hastings Direct is rated 4.2 based on 51,895 reviews
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