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Hastings Direct Reviews

4.2 Rating 50,659 Reviews
81 %
of reviewers recommend Hastings Direct
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Danny VERNON-JONES
Verified Buyer
“Easy to use, competent and efficient staff. And the staff I have dealt with were all extremely courteous, and gave excellent advice and service.”
Helpful Report
Posted 5 months ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 4 months ago
Terry Bond
Verified Buyer
“Excellent service plus i saved £135 on my previous broker. Shall use again.”
Helpful Report
Posted 5 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Timothy Mason
Verified Buyer
“Great service”
Helpful Report
Posted 5 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Barry Walker
Verified Buyer
“Absolute farce trying to cancel a policy .and now saying i owe a certain amount of money even though this wasnt discuss in a hour long conversation trying to sort a new policy out”
Helpful Report
Posted 5 months ago
Hello Barry, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. If you need to discuss the amount quoted after the cancellation, please let us know by calling 0333 321 9801 so our advisors can take a look at this. ~Theo, Social Media Team
Posted 5 months ago
Christine Mounce
Verified Buyer
“Difficult to hear agent, due to being deaf and their accent, ideally would've liked insurance documents posted but failed to hear a choice, now worried I've missed something else.”
Helpful Report
Posted 5 months ago
Hello Christine, I'm sorry that you had a poor experience over the phone. If you need to discuss your policy you can also send us a private message on Facebook or on X (Twitter). We'll do all we can to help you. ~Theo, Social Media Team
Posted 5 months ago
Jacqueline Draper
Verified Buyer
“Good communication and the best price car insurance I could find”
Helpful Report
Posted 5 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Jacqueline Nitunga-Bakana
Verified Buyer
“Prices are affordable compared to other companies.”
Helpful Report
Posted 5 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Christopher Allum
Verified Buyer
“Excellent Service, very helpful, courteous staff. All that you need from a reputable Company.”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Very polite Very helpfull Did everything they said Thankyou”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Chris Hagitooulou
Verified Buyer
“Very helpful and efficient”
Helpful Report
Posted 5 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Wendy Carter
Verified Buyer
“Nice quick and easy.”
Helpful Report
Posted 5 months ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Terry Wright
Verified Buyer
“It was very quick and easy”
Helpful Report
Posted 5 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Timothy Curtis
Verified Buyer
“Austin, who handled my call, provided exemplary customer service: polite, helpful and knowledgeable. It was a real pleasure to deal with a human being, and very necessary given the mess I had got into through trying to navigate the online process. On the basis of this interaction alone, I would highly recommend Hastings Direct.”
Helpful Report
Posted 5 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“They provide a great service and product, but, unfortunately they couldn't provide me with the AirBnB cover I needed. No worries though and I would be happy to go back to them in the future if I'm not subletting my rooms through AirBnB.”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Very easy to set up the car insurance”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Janet Hall
Verified Buyer
“Really pleased with price and prompt dealings”
Helpful Report
Posted 5 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
James Leslie
Verified Buyer
“Seemed very quick and efficient. Above all seemed very, very good value for money!”
Helpful Report
Posted 5 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Robrt Dunne
Verified Buyer
“good value policy covers everything i need from a good established company.”
Helpful Report
Posted 5 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Linda Carole Hunter
Unverified Reviewer
“Very easy to give the information required”
Helpful Report
Posted 5 months ago
Hi Linda, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Harry Doney
Verified Buyer
“Great insurance company”
Helpful Report
Posted 5 months ago
Hi Harry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Hastings Direct is rated 4.2 based on 50,659 reviews
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