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Hastings Direct Reviews

4.2 Rating 50,120 Reviews
81 %
of reviewers recommend Hastings Direct
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My insurance is based upon a tab connected to my phone that sits in my car. It hasnt arrived, and despite chasing still hasnt arrived. Poor
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Posted 5 months ago
Hello Jonathan, Thanks for your feedback, we're really sorry to hear about your experience and to see that the tab hasn't yet arrived. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We'll make sure your comments are passed on so we can do better in the future. If the tab doesn't arrive in the next two days, please contact us so we can help you further. ~Theo, Social Media Team
Posted 5 months ago
I got my insurance very cheap from Hastings compared to other..
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Posted 5 months ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Getting home insurance was not difficult
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Posted 5 months ago
Hello, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Seemed to be ok first time with them time will tell
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Posted 5 months ago
Hello Wendy, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 5 months ago
The process was straightforward and simple.
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Posted 5 months ago
Hello Jacquiline, this is really good to hear. Thanks for taking the time to share this with us. ~Theo, Social Media Team
Posted 5 months ago
Easy to understand, good value, let's hope it lasts
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Posted 5 months ago
Hello Christopher, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 5 months ago
Pleased with my car insurance, reasonable price and would recommend to anyone
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Posted 5 months ago
Hello Terry, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Good app and online quotes but didn’t like how they changed overnight, felt very disappointed getting a much higher quote in 5 days.
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Posted 5 months ago
Hello Kirsty, Thank you for your feedback. I can appreciate the frustration this can cause. I'm afraid our quotes and prices are impacted by live pricing. As a result, the date and time the quote is purchased can impact the cost. I regret that it resulted in an increase on this occasion. ~Theo, Social Media Team
Posted 5 months ago
Quick and easy from quote right through to receiving my new policy.
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Posted 5 months ago
Hello, Kerry We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Very friendly and helpful
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Posted 5 months ago
Hello Tracy, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
The whole experience was easy and the price was amazing.
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Posted 5 months ago
Hello Sindy, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 5 months ago
Bought insurance for mum. Policy sent by mail as she has no internet. She spotted an error and rang them, extremely helpful and put her mind at rest that all was well and correct. Half the price of Saga Insurance
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Posted 5 months ago
Hello Janet, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Easy to use on line. No complaints.
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Posted 5 months ago
Hello Janet, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 5 months ago
Much cheaper than my previous insurance
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Posted 5 months ago
Hello Christina, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
I got a car insurance policy through a compare website, once I chose hastings, it was quick, and easy., even the Hastings app is easy to use, very user friendly, and the insurance prices were very favourable, I saved over £400 from my last insurer. I will definitely recommend Hastings to my friends, family and whoever is reading this review
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Posted 5 months ago
Hello Scott, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 5 months ago
The policy was a good price, for House Insurances and contents.
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Posted 5 months ago
Hi Janette, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team
Posted 5 months ago
I found the lady l spoke to regarding my insurance very helpful and clear about the Policy.
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Posted 5 months ago
Hi Janet, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team
Posted 5 months ago
Good service no issues and a straight forward process. Good price as well.
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Posted 5 months ago
Hello Scott, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 5 months ago
First foray into motorcycling and your price was amazing as I consider yourselves to be a big player in the industry Easy to get covered and efficient emails Long may your great service continue
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Posted 5 months ago
Hi Barry, It’s great to see we could provide the level of cover you needed at a competitive price. Thank you for taking the time to leave us a five-star review, we really appreciate it. ~ Theo, Social Media Team
Posted 5 months ago
I’m happy with the policy. Excellent
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Posted 5 months ago
Hello Lincy, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct , we really appreciate it. If you ever need anything, feel free to get in touch. ~ Theo, Social Media Team
Posted 5 months ago
Hastings Direct is rated 4.2 based on 50,120 reviews