Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 50,120 Reviews

81 %

of reviewers recommend Hastings Direct

Company Reviews

Metrics

Write Your review

Tell us how Hastings Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hastings Direct 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Confusing letters sent out confirming cancellation of cover. Cancellation as a result of the opening of new cover need to talk to one another. There should be one letter confirming the cancellation of one policy and the consequence opening of new cover.”

Helpful Report

Posted 5 months ago

Hello Alistair, Thank you for your review and feedback concerning this. We'll be sure to pass this to the relevant team as we can appreciate the confusion that can be caused during this time once the old policy ends. We appreciate you raising this with us and we hope you have the best possible year with your new policy. ~Theo, Social Media Team

Posted 5 months ago

“Very good pricing, easy enough to complete the forms”

Helpful Report

Posted 5 months ago

Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Good online service.”

Helpful Report

Posted 5 months ago

Hi Sabesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Very easy to obtain a quote that was competative and reasonable. The cover offered was similar to my previous insurer.”

Helpful Report

Posted 5 months ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Arranging the policy was easy, they have sent me the documents by post, which is appreciated.”

Helpful Report

Posted 5 months ago

Hi Kuruvilla, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“It was what I wanted at a price I liked. And was easy to complete.”

Helpful Report

Posted 5 months ago

Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“So far so good The box is in the car and all set up”

Helpful Report

Posted 5 months ago

Hi Tristen, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Quick easy service. Good value. Thanks.”

Helpful Report

Posted 5 months ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“😄😃😆👍👌😉😀😃😄😆”

Helpful Report

Posted 5 months ago

Hi Miroslav, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Good service”

Helpful Report

Posted 5 months ago

Hi Waqas, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Very happy with my application for insurance”

Helpful Report

Posted 5 months ago

Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“So far so good”

Helpful Report

Posted 5 months ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Straight forward and satisfactory”

Helpful Report

Posted 5 months ago

Hi Chukuemeka, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Quick easy and all sorted without any issues.”

Helpful Report

Posted 5 months ago

Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“grat price easy to get best price with quality back up”

Helpful Report

Posted 5 months ago

Hi Donny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“It was easy! With step by step guidance it was easy to set up the app and the security emails steps me confidence in the process”

Helpful Report

Posted 5 months ago

Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“I don't think you give a toss about my opinion”

Helpful Report

Posted 5 months ago

“A pleasure doing business with.”

Helpful Report

Posted 5 months ago

Hi Lewis, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Excellent price with good cover”

Helpful Report

Posted 5 months ago

Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Very pleased With the clear way the policy was described to Us And all questions answered politely”

Helpful Report

Posted 5 months ago

Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

Hastings Direct is rated 4.2 based on 50,120 reviews