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Hastings Direct Reviews

4.2 Rating 52,167 Reviews
81 %
of reviewers recommend Hastings Direct
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Remmy Cheruiyot
Verified Buyer
“Quick response”
Helpful Report
Posted 9 months ago
Hi Remmy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Vedat Mollov
Verified Buyer
“Very easy to use and set up.Great service.”
Helpful Report
Posted 9 months ago
Hi Vedat, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Ebony Faye Griffin
Verified Buyer
“points take ages to go up. i’ve had about 24 perfect drives now and my points are still on 88.”
Helpful Report
Posted 9 months ago
Hello Ebony, Youdrive score Thank you for your review and for taking the time to share this with us. We'll pass this to the relevant team for you. We appreciate the aim to be perfect, however please remember that your score doesn't need to be 100. For the sake of the policy, it just needs to be above 30. If you have any questions or concerns, please call our YouDrive team on 0333 321 9801. ~Theo, Social Media Team
Posted 9 months ago
James Phipps
Verified Buyer
“The customer representative was very helpful and informative”
Helpful Report
Posted 9 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Robert Bruce
Verified Buyer
“Great service and easy to deal with. These are one of the best insurance companies around.”
Helpful Report
Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“ry easy to acccess the type of policy I required, and at a good price.”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Grant Muir
Verified Buyer
“Online purchase was competitive and ease of use to get a quote.”
Helpful Report
Posted 9 months ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Very simple . good price if you buy all insurances together in one place 😉”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Manjula Varsani
Verified Buyer
“Very good”
Helpful Report
Posted 9 months ago
Hi Manjula, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Rukhsana Shahin
Verified Buyer
“At the moment all process is going very smooth let's see what's happend in future.”
Helpful Report
Posted 9 months ago
Hi Rukhsana, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Loving the app and the you drive tab. Thought it be intrusive but it's interesting seeing where I've driven.”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Scott Arbuckle
Verified Buyer
“Outstanding service”
Helpful Report
Posted 9 months ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Ann Rush
Verified Buyer
“Hassle free car tax.”
Helpful Report
Posted 9 months ago
Hi Ann, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Kirsty Jones
Verified Buyer
“I had taken out insurance for a car that was being delivered the following day. It broke down and i never took ownership of the car. I thought I had a 14 day cooling off period but actually got charged £44 for cancelling with you.”
Helpful Report
Posted 9 months ago
Hello Kirsty, Thank you for your review and I appreciate the frustration this would have caused. As part of buying a YouDrive policy, you’re charged £20 to cover the tab we send you and a £20 arrangement fee We make it as clear as possible that you own the tab, as well as explaining our other fee amounts and that they’re non-refundable. I appreciate that under these circumstances the fee being retained is not ideal. In light of this, I have arranged for £40 to be refunded back to you. This is will arrive in the next 3-5 working days. If you have any questions, please give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 9 months ago
Emily Macken
Verified Buyer
“Fantastic”
Helpful Report
Posted 9 months ago
Hi Emily, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Robert Toms
Verified Buyer
“Top service”
Helpful Report
Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Robert Moore
Verified Buyer
“Without doubt the best insurance company Love the app and easily to review policies Good price for all the cover options”
Helpful Report
Posted 9 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“The chap I dealt with on the phone following an online problem, was very helpful and understanding of my predicament. He put me at ease (I am OAP) and resolved my issue to my satisfaction 👍”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Quick easy for quotes”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Anonymous
Verified Buyer
“Very easy system to use”
Helpful Report
Posted 9 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 9 months ago
Hastings Direct is rated 4.2 based on 52,167 reviews
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