Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 51,251 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home insurance renewal process was easy and the agents were friendly and polite and answered all my questions and explained everything clearly.”

Helpful Report

Posted 5 months ago

Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Renewed our house insurance with Hastings as the quote was cheaper than last year for the same level of cover. Easy to use website and you can view or print documents. I have no claims experience with Hastings but I believe that they have a 5 star Defaqto rating and trust in that.”

Helpful Report

Posted 5 months ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Knowledgeable, polite and competent representative who bthered to find time to improve the policy.”

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Posted 5 months ago

Hi Valerie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“I have only had the policy for one day but setting it up was very straightforward. Firstly, I received all the policy documents in one pdf (rather than lots of smaller docs or having to log in to my account to see them). Secondly the Hastings Direct App and YouDrive gizmo were easy to set up and I have had my first report on my good driving today. So ....... so far very good!”

Helpful Report

Posted 5 months ago

Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Been with hastings before found good value”

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Posted 5 months ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Quotes are easy to get and very good price”

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Posted 5 months ago

Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Good policy, reasonably priced but will wait and see how i get on with the box in the car”

Helpful Report

Posted 5 months ago

Hi Deborah, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“The advisor was very helpful and knowledgeable”

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Posted 5 months ago

Hi Lynette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Website easy to use good price for all I needed. Have been with Hastings before and couldn't fault them”

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Posted 5 months ago

Hi Kathryn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“You are quick and easy to follow, your price was cheap as well thank you 👍”

Helpful Report

Posted 5 months ago

Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“The App was easy to follow and everything was explained in the instructions as you process through the app”

Helpful Report

Posted 5 months ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“very difficult to add in second car”

Helpful Report

Posted 5 months ago

Hi Robert, Thanks for your review. Sorry to hear you had trouble adding a second vehicle. I hope it’s sorted now, but if not, you can get a quote through MyAccount or give our customer service team a call on 0333 321 9801. Thanks, Nicole, Social Media Team

Posted 5 months ago

“Easy to use online, everything straight forward. Very good price for my car insurance + RAC full cover, at fantastic price. Thank you Hastings”

Helpful Report

Posted 5 months ago

Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Extremely efficient and insightful service by humans who actually understand what you, the client, need… very reasonably priced too!”

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Posted 5 months ago

Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Good product. Staightforward.”

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Posted 5 months ago

“Very easy to get insurance”

Helpful Report

Posted 5 months ago

Hi Samira, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Affordable insurance, easy online management, quick setup, helpful staff, reliable cover.”

Helpful Report

Posted 5 months ago

Hi Naseraldeen, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Good value but had to go through full process as renewal price was high”

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Posted 5 months ago

“Very quick and easy to insure my car. I was able to see different options, then pick the one suitable for my needs. Car insured quickly. No problem very good service.”

Helpful Report

Posted 5 months ago

Hi Claire, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

“Very quick and easy to understand quote.”

Helpful Report

Posted 5 months ago

Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 5 months ago

Hastings Direct is rated 4.2 based on 51,251 reviews