Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Very competitive premium for car insurance obtained through a price comparison site and easy to identify which "options" were included or excluded in the price. Whilst not the absolute cheapest available, I considered Hastings to be one of the more "reputable" companies providing quotations and so (hopefully!) more likely to provide a better service should the worst happen and I need to make a claim.”
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Chris,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Timothy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christine,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Had a multi car policy and bought a new car. The difference between adding the new car to the policy and taking out a new policy, with Hastings was well over £300. The agent on the phone could not match, or even get close to the single policy price. Even though I stayed with Hastings there was a charge to change the multi car policy. Absolute joke of an insurance company”
Hello James,
Thank you for your review, I'm very sorry to see that you didn't get the cover you wanted at the price you wanted. I appreciate why this can be frustrating and we're grateful that you decided to insure with us despite this being the case.
If you need any help going forward, please give us a call. We'll do all we can to help you. ~Theo, Social Media Team
Hi Henry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Danny,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hello James,
Thank you for your review, I'm very sorry to see that the initial offer wasn't competitive. As a broker, Hastings Direct provides a number of different policies, each having different levels of cover. As a result, it is possible that prices can vary internally and at times you can go online and find a more competitive price.
I'm glad that you were able to get a competitive price in the end and thank you for choosing to insure with us this year. ~Theo, Social Media Team
Hi Garry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Jossy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Vanessa,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Have used Hastings Direct for Car Insurance previously and now have Home Insurance with them which is competitively priced and suits my needs. Simple to arrange and purchase…highly recommend”
Hi Jonathan,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Vinay,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Tried to cancel a new policy when I realised it was unsuitable for my needs. This policy was paid for 10 days prior to the policy start date but although I asked for a cancellation and refund immediately was told it would not take place until the official start date. Then would have to wait 3- 5 working days from this date for a refund. Had to wait over 24hours to get a response to my messages each time”
Hi Yvette,
Thank you very for your review. I appreciate the frustration that this refund process can cause and I hope that the date of your refund arriving is close. We'll feed this back to the relevant department for you.
I regret that you had to cancel the policy with us and I hope that you have since been able to find suitable cover for your vehicle. ~Theo, Social Media Team
“I do not do anything online, ( I'm a bit of a technophobe). The man I spoke to when I rang was very helpful. Only down side is, it took a while to get through.”
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
