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Hastings Direct Reviews

4.2 Rating 51,894 Reviews
81 %
of reviewers recommend Hastings Direct
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Grant Miles
Verified Buyer
“Really friendly efficient customer service on the phone”
Helpful Report
Posted 3 months ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Kathy Taylor
Verified Buyer
“You tried to renew a policy when I had twice asked you not to and had already taken for and paid for another policy with you. It seems you cannot link a car or person to your own policies.”
Helpful Report
Posted 3 months ago
Hello Kathy, Thank you for your review, I'm very sorry to see that you had a poor experience with us and I hope that this has since been resolved. If you need any help with this or any thing going forward, please give us a call on 0333 321 9801. We'll do all we can to help you. ~Theo, Social Media Team
Posted 3 months ago
Anonymous
Verified Buyer
“Transacted online. Price quoted wasn’t price paid when you get to the end but still cheaper than Admiral multi car this year”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Achieved an acceptable quote in the end, but they had trouble with their computer when I rang, so I got charged 3 times in error for the premium! Paperwork came in post successfully, but separate envelopes arrived on the same day with confusing correspondence.”
Helpful Report
Posted 3 months ago
Hello, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. I hope this has since been resolved and thank you for your patience while this was resolved. Please let us know if you need any future help with your policy. We'll do all we can to help you. ~Theo, Social Media Team
Posted 3 months ago
Anonymous
Verified Buyer
“The quote was acceptable over other quotes recieved”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christina Allon
Verified Buyer
“Competitive prices and easy to communicate with.”
Helpful Report
Posted 3 months ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Tapuwa Muzhizhizhi
Verified Buyer
“It was so easy and swift to join and the procedures clear. I was able to open an account where l can log online by simply following instructions. I am looking forward for the service and feel safe and covered.”
Helpful Report
Posted 3 months ago
Hi Tapuwa, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christine Brown
Verified Buyer
“very easy to complete transaction”
Helpful Report
Posted 3 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Helpful, realistic, reliable, and affordable. The best of what you can ask for from an insurance company.”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Policy easy to set up. Very good communication.”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Jacqueline Jones
Verified Buyer
“Did my insurance online for the first time with Hastings Direct, very straightforward and a very good price. Annual payment also very easy. Would certainly recommend Hastings Direct.”
Helpful Report
Posted 3 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Joshua Lewis
Verified Buyer
“Absolutely brilliant price for my car insurance almost half the renewal from admiral”
Helpful Report
Posted 3 months ago
Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Sally Mann
Verified Buyer
“Grant was polite and helpful and a credit to your organisation”
Helpful Report
Posted 3 months ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Grant Gardner
Verified Buyer
“Quick, easy and a good price”
Helpful Report
Posted 3 months ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Tracy Rose
Verified Buyer
“So easy and straightforward I’m delighted with the money I’ve saved and what I’m getting for my money not only I’m I saving money but I’m also getting so much more with this policy”
Helpful Report
Posted 3 months ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Quick and easy for a quote and a good price.”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christopher Gibson
Verified Buyer
“Always been quick to reply and helpful.”
Helpful Report
Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Barry Clarke
Verified Buyer
“Professional polite and concise . Rich was extremely helpful.”
Helpful Report
Posted 3 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Online went smoothly purchasing the insurance”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Timothy Rogers
Verified Buyer
“Simplicity itself!”
Helpful Report
Posted 3 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Hastings Direct is rated 4.2 based on 51,894 reviews
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