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Hastings Direct Reviews

4.2 Rating 51,191 Reviews
81 %
of reviewers recommend Hastings Direct
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Nanette Hamilton
Verified Buyer
“Site very user friendly rate really good got everything I needed no problem at all”
Helpful Report
Posted 3 months ago
Hi Nanette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Chris Waite
Verified Buyer
“Very pleased easy to complete form online”
Helpful Report
Posted 3 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Royston Barham
Verified Buyer
“Quick and easy to get a quote.”
Helpful Report
Posted 3 months ago
Hi Royston, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gladwin Francis Pollayil Michael
Verified Buyer
“its a nice dealing with clear chats”
Helpful Report
Posted 3 months ago
Hi Gladwin, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Tracy Jobes
Verified Buyer
“Last we spoke with was very informative and helpful.”
Helpful Report
Posted 3 months ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gareth Coulthurst
Verified Buyer
“Good quality service”
Helpful Report
Posted 3 months ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Kerr
Verified Buyer
“so easy to obtain a very competative quote”
Helpful Report
Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Iam very satisfied with the help and information given. The lady I spoke to answered all my question and was very helpful and informative.”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Barry Parkin
Verified Buyer
“Excellent service very easy to get a competitive price”
Helpful Report
Posted 3 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Efficient service as a new customer. However I can't access my certificate online, I presume this will become available when the policy starts....”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gareth Morris
Verified Buyer
“Great and easy to understand”
Helpful Report
Posted 3 months ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christopher McLoughlin
Verified Buyer
“Very professional”
Helpful Report
Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Mervyn Mcconville
Verified Buyer
“Very easy to understand”
Helpful Report
Posted 3 months ago
Hi Mervyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Lynch
Verified Buyer
“Very easy to complete quote online and app looks efficient but policy not in force yet so can't comment further”
Helpful Report
Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Madhu Nandi
Verified Buyer
“Polite and helpful.”
Helpful Report
Posted 3 months ago
Hi Madhu, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christine Overy
Verified Buyer
“I find techy things quite difficult to negotiate, I found renewing my car insurance on your site quite easy. My paperwork came in a very short amount of time, so I have been very satisfied with your service. Thank you”
Helpful Report
Posted 3 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Riyazhusein Ladak
Verified Buyer
“The person I spoke to was very helpful and to the point”
Helpful Report
Posted 3 months ago
Hi Riyazhusein, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gareth Pearce
Verified Buyer
“I phoned to explain my car was in the garage and couldn’t fit the tracker until it was back, I still received numerous emails and messages to tell me my policy is about to be cancelled unless the tracker was fitted immediately. Quite poor communication”
Helpful Report
Posted 3 months ago
Hello Gareth, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We've located the advisor you spoke to and we'll pass this feedback to the advisor's team leader with the intention of improving how they handle calls of this nature going forward. Thank you for raising this with us. If this is still the situation, please notify us by sending a message on Facebook or X, @HastingsDirect so we can inform the relevant team about this. ~Theo, Social Media Team
Posted 3 months ago
Gareth Michael Browne
Verified Buyer
“All car insurance companies are duplicitous Lower rates for new customers- then jack the rate second year ! The first company to be honest and fair will become a market leader! To reward customer loyalty not punish it!”
Helpful Report
Posted 3 months ago
Hello Gareth, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and we hope we can offer you a competitive price when the renewal arrives. Please contact us if you need any help with your policy this year. ~ Theo, Social Media Team
Posted 3 months ago
Nikita Jasoliya
Verified Buyer
“Very good and cheap insurance”
Helpful Report
Posted 3 months ago
Hi Nikita, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Hastings Direct is rated 4.2 based on 51,191 reviews
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