Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Vanessa,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Very pleased with the quote. My current insurer (Quote me Happy who I had been with for 9 years) was going to charge me over 25% more than the previous year. I looked for better quotes, and yours was by far the best. Saga's quote was ridiculous. I have already reccomended Hastings to 2 friends.”
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Tracy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“I chose this company as it offered a reasonable price to insure my vehicle.however the price given was £350.60 but ended at £470.00 .dont know why.( still cheap compared to others)once bitten as they say.”
Hi Kenny,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Happy with the cover on the policy just wish the cost was lower, hopefully it will reduce drastically with the driving app as long as I can keep up the score required.”
Hi Jonathan,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Saikumar,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Very impressed with the reduction in my daughter's car insurance from her being a new driver having just passed her test to the quote for her second year without a black box. Definitely recommend them.to other parents of young drivers.”
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christina,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Renats,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Kerry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Good prices, easy to set up but you will lose your no claims bonus if you have more than 9 years because they only show 9+ so you can not prove you have say 15 years. Thus costing you money on your next renewal”
Hello Barry,
Thank you for your feedback.
Please note Hastings Direct only allows a maximum of 9 years no claims on the policy. As a result, anything over 9 years will not have an impact on the price of your renewal with us.
If you choose to take up a new policy elsewhere and you have sent us proof of your 15 years at the start of the policy, we will be able to send you proof of no claims for 16 years so that you can show to a new insurer who may accept more than 9 years.
Please call us on 0333 321 9801 if you need to discuss this further. ~Theo, Social Media Team
Hi Sumaya,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“I feel that I was mid-sold my policy. For a variety of reasons I opted to pay a little bit more, £20 or so, to avoid having to use the App.
Unfortunately it appears that customers can’t dii do anything very much without using the App so I wonder why this option is offered.
I can’t even reply to texts or e mails from Hastings. This is actually my first opportunity to do this so sorry for using it. I am sure that you will prove to be a perfectly fine Insurance company but I feel that you let yourself down with this Hastings.”
Hello Christopher,
Thank you for your review, I'm very sorry to see that you've not had the best experience with the app. If you visit our page here: you can see all the things that you can do on the app: https://www.hastingsdirect.com/car-insurance/myaccount/
If these are not possible for you, please give the team a call on 0333 321 9801 so they can take a look at this for you. ~Theo, Social Media Team
“Despite I went for the app option, I was struggling to use it and when I callled the customer services, the advisor was very helpful and guide me through the changes while I was on the phone.”
Hi Arantxa,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Annette,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
