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Hastings Direct Reviews

4.2 Rating 50,598 Reviews
81 %
of reviewers recommend Hastings Direct
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Good value.
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Posted 3 months ago
Hi Alister, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Easy to use website
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Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Great service , easy to buy on line. Good value compared to other companies
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Posted 3 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Excellent Service and Truly Hassle-Free Experience I’ve been a customer of Hastings Direct for several years now and I’m consistently impressed with the level of service. What stands out the most is how easy and efficient everything is to manage online. From getting a quote to making changes to my policy or submitting documents, the entire process is straightforward and can be done in just a few clicks. The best part? I never have to wait on the phone for hours to speak to someone. The online portal is clear, user-friendly, and covers everything I need. Whenever I’ve had a question, the support team has been helpful and quick to respond via online chat or email. Hastings Direct makes insurance simple, transparent, and stress-free. I would definitely recommend them to anyone looking for reliable cover without the hassle. Highly recommended.
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Posted 3 months ago
Hi Klaus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Very patience with the call good communication
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Posted 3 months ago
Hi Kelly, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
My daughter found you as she was looking into renewing my car insurance. We found you very reasonable for what l wanted. Hopefully I’ll be using you again, Thankyou.
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Posted 3 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Very easy to do online
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Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Helpful staff who sorted out all my querys to my satisfaction.
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Posted 3 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
I think its a shame that my premium has gone up since moving from one address to another. The £20 charge to change the address so close to my policy renewal i believe should be included in the service. I was homeless (which isn't Hastings problem), money has been very scarce during this time so it was a bit of a disappointment for me.
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Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
A very efficient service so far and an easy install of the black box which will save me money!!
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Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Got through by telephone straight away Alisha was well spoken and friendly and helped me a great deal by adding additional information to my policy details. Better than trying to do it on line. I will definitely be renewing next year.
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Posted 3 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Hastings delivered an excellent quote, and when I wanted to make amendments, it was done without further fuss or charges. Delighted with the service, thoroughly recommend them.
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Posted 3 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Thank you for your concern of providing me a excellent service for my usage of your company policies and I'm pleased to be apart of your cilant use
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Posted 3 months ago
Hi Anderson, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
The Norman victory, where William the Conqueror defeated the English King Harold Godwinson Year - 1066 King Harold died - some say by an arrow in the eye? More likely by a sword. Location: The battle wasn't in Hastings but about seven miles away on Senlac Hill, now the town of Battle, where William built Battle Abbey. Oh, by the way - I renewed my car insurance with Hastings this year. They were competitively priced on one of the comparison sites.
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Posted 3 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Competitive price, easily understood details.
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Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Very satisfied, easy and quick excellent service
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Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
I went on Go compère for my car insurance and Hastings came out te best. When I called to sort it out I fond them very helpful.
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Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Great great just great
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Posted 3 months ago
Hello Colette, Thank you for your feedback and for leaving us a positive review, it really means a lot. Please let us know if you have any questions about your cover. ~ Theo, Social Media Team
Posted 3 months ago
Hastings direct are a very good insurance company and are very helpful
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Posted 3 months ago
Hi Lucas, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
I am very happy and thankful for all the help you have given me.🙏
Hastings Direct 5 star review on 15th December 2025
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Posted 3 months ago
Hi Asmerom, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Hastings Direct is rated 4.2 based on 50,598 reviews