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Hastings Direct Reviews

4.2 Rating 51,944 Reviews
81 %
of reviewers recommend Hastings Direct
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Very helpful on the phone
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Posted 3 months ago
Hello Arthur, It’s great to hear you received the level of customer service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Painless transaction
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Posted 3 months ago
Hello Christopher, I'm glad this was so straightforward. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
Very efficient and problems with other insurances. Definitely the best by far.
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Posted 4 months ago
Hello Joshua, Thank you for your feedback and for leaving us a five-star review, it really means a lot. Please let us know if you have any questions about your cover. ~Theo, Social Media Team
Posted 3 months ago
Really difficult to get hold of someone, on the app it took days for someone to reply. Much quicker with other companies
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Posted 4 months ago
Hello Melissa, Thank you for your review. I'm very sorry to see that you struggled to reach us and get the help that you needed. If you do need to speak to us quickly, you can give us a call on 0333 321 9801 or send a message on Facebook. We'll do all we can to help you. ~Theo, Social Media Team
Posted 4 months ago
Very easy to get my new car insurance online with you thanks
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Posted 4 months ago
Hello Hamish, I'm glad this was such a simple and easy process for you. Thank you very much for your feedback and for taking the time to share this with us. We're glad you have chosen to insure with us this year. ~Theo, Social Media Team
Posted 3 months ago
Good and well behaved customer service.
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Posted 4 months ago
Hi Azizur, It’s great to hear you received the level of customer service you deserve. Thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team
Posted 3 months ago
Very competent and helpful stuff. I've got a car insurance and house insurance from Hasting Direct. I can manage both policies via app, which is very handy. Thank you for helping me with the applications.
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Posted 4 months ago
Hello Dariusz, It’s great to hear you received the level of customer service you deserved from this advisor. Thank you very much for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Easy process to take out policy
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Posted 4 months ago
Hello, I'm glad you had a straightforward and positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
So easy to deal with , fast response, great price and so clear on every thing.
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Posted 4 months ago
Hello Royston, this is really good to see. Thank you for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Posted 3 months ago
Very simple so far
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Posted 4 months ago
Hello Kirsty, I'm glad this was so straightforward. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
Website really easy to use. Competitive products.
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Posted 4 months ago
Hello, Thank you for your review. I'm glad this was straightforward and we could offer you a competitive price. We appreciate you taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
I can't contact you, I want to cancel my policy
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Posted 4 months ago
Hello Lukasz, Thank you for your review, I'm very sorry to see that you would like to cancel the policy and that you have struggled to reach us. If you need to arrange this, please give us a call on 0333 321 9801 so that the team can help you. ~Theo, Social Media Team
Posted 4 months ago
Easy to deal with and a phone number so you can talk to a human
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Posted 4 months ago
Hello Christopher, I'm glad this was so straightforward. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
Excellent.
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Posted 4 months ago
Hello Aranveer, Thank you for your feedback and for leaving us a five-star review, it really means a lot. Please let us know if you have any questions about your cover. ~Theo, Social Media Team
Posted 3 months ago
Excellent customer service from start to finish easy to use website. I would highly recommend Hastings to anyone.
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Posted 4 months ago
Hello Wendy, It’s great to hear you received the level of customer service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 3 months ago
Most comparable, not punishing me as a senior citizen
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Posted 4 months ago
Hello Christina, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 3 months ago
5 star service
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Posted 4 months ago
Hello Daryl, Thank you for your feedback and for leaving us a five-star review, it really means a lot. Please let us know if you have any questions about your cover. ~Theo, Social Media Team
Posted 3 months ago
Very easy to change insurance and easy to download the app
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Posted 4 months ago
Hello Denise, I'm glad you had a straightforward and positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 3 months ago
All good service
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Posted 4 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Great service
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Posted 4 months ago
Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Hastings Direct is rated 4.2 based on 51,944 reviews