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Hastings Direct Reviews

4.2 Rating 50,597 Reviews
81 %
of reviewers recommend Hastings Direct
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Augustina Gasiunaite
Verified Buyer
“Policy involves using a tab. Which was not highlighted at the purchase. And no information about it via email or even the envelope the tab came in.”
Helpful Report
Posted 2 months ago
Hi Augustina,  I’m sorry you’re unhappy with the terms of your YouDrive policy.  Because YouDrive is slightly different to a standard car insurance policy, we appreciate that it’s not for everyone. We make our terms and conditions clear before you buy any of our policies. This includes you sharing your driving data with us through our app.   If this still doesn’t suit you, we’re happy to help with other options. Please visit www.hastingsdirect.com/car-insurance or give us a call on 0333 321 9801. Thanks,  Nicole, Social Media team
Posted 2 months ago
Anonymous
Verified Buyer
“Easy, straighfoward and a user friendly process”
Helpful Report
Posted 2 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Robert Bowker
Verified Buyer
“Good quick process to insure my Honda Forza , Good clear on line and by post experience. Would recommend without hesitation.”
Helpful Report
Posted 2 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Roger Titcombe
Verified Buyer
“Great cover price very good . Good customer service. Will be renewing my House insurance with you next November.”
Helpful Report
Posted 2 months ago
Hi Roger, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Wendy Cowlin
Verified Buyer
“Really easy site to navigate and very quick. Plus price was really good.”
Helpful Report
Posted 2 months ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Jacqueline Hopwood
Verified Buyer
“Straight forward process through go compare ....only took a few moments to set up. First time using this company so a new customer bought home insurance”
Helpful Report
Posted 2 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Lovat Fraser
Verified Buyer
“My first experience with a tracker. I like Hastings approach , at one point I thought I had set my newtracker and phone app up - I hadn't and Hastings sent me a gentle reminder. It also helps me be a more mindful driver.”
Helpful Report
Posted 2 months ago
Hi Lovat, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Stuart Laidlaw
Verified Buyer
“Very reliable insurance company, have used previously and came out tops in comparison websites. No complaints and have been given no reason to do so. Highly recommended.”
Helpful Report
Posted 2 months ago
Hi Stuart, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Jacqueline Wong
Verified Buyer
“Very efficient and polite”
Helpful Report
Posted 2 months ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christopher Hill
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
James Phythian
Verified Buyer
“first class service very pleased well recomended”
Helpful Report
Posted 2 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Peter Snook
Verified Buyer
“very easy all done on line good price”
Helpful Report
Posted 2 months ago
Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
James Black
Verified Buyer
“Thank you for being so understanding and giving me fantastic customer service an care”
Helpful Report
Posted 2 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Firoz Patel
Verified Buyer
“Good and hassle free”
Helpful Report
Posted 2 months ago
Hi Firoz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Kerry Bryan
Verified Buyer
“Great m essy”
Helpful Report
Posted 2 months ago
Hi Kerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christopher Clark
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
James Leaper
Verified Buyer
“All seems good to me, easy set up off I go”
Helpful Report
Posted 2 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Christine Toft
Verified Buyer
“Quick and easy”
Helpful Report
Posted 2 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
James Kennedy
Verified Buyer
“Ease of process good price”
Helpful Report
Posted 2 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Sebastian Anil
Verified Buyer
“It was a good choice ..”
Helpful Report
Posted 2 months ago
Hi Sebastian, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 months ago
Hastings Direct is rated 4.2 based on 50,597 reviews
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