Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.18

4.2 Rating 52,171 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 6th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quick online service”

Helpful Report

Posted 11 months ago

Hi Paresh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Provided the motor insurance cover that I required a a very competitive price.”

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Posted 11 months ago

Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Very easy to get new insurence at a competative price.”

Helpful Report

Posted 11 months ago

Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Got new car as old car broke, make me pay £70, to cancel old car insurance, when my new insurance is finished on new car with hastings, I go to a new car insurance company. It a disgusting that hastings insurance charge me to swap a car over.”

Helpful Report

Posted 11 months ago

Hi Garry We’re sorry you’re unhappy with the cost of cancelling your policy. When a policy is cancelled, we only charge for the exact numbers of days you’ve been insured for, as well as for any fees that apply. Please visit www.hastingsdirect.com/about-us/our-fees for details of our fees and charges. You can find a breakdown of the costs of your cancellation (how much you’ve been charged compared to how much you’ve paid so far for your policy) in your policy documents. If you believe this is incorrect, please give us a call on 0333 321 9801 so we can discuss this with you. ~Theo, Social Media Team

Posted 11 months ago

“Good price insurance”

Helpful Report

Posted 11 months ago

Hi Jaroslaw, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Very good and helpful even as getting close to closing”

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Posted 11 months ago

Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“I’m happy with the insurance but I purchased through confused. Com and having trouble getting my voucher for halfords”

Helpful Report

Posted 11 months ago

Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Site is very easy to navigate and found pricing to be better than most.”

Helpful Report

Posted 11 months ago

Hi Garry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Hastings is an amazing insurance for young drivers and more, i definitely would recommend!”

Helpful Report

Posted 11 months ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“I have given 4 stars as the insurance doesn't kick in until the 1st of Dec, the process and price was fairly easy and very competitive should I have any thing further to add I will review as and when.”

Helpful Report

Posted 11 months ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Is it mandatory to stick Tab in car and install Hastings direct app. If so, what benefits do I receive for doing this?”

Helpful Report

Posted 11 months ago

Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. With YouDrive policies, it’s mandatory to have the tab in your car and install the app so we can collect driving data. This applies to all customers, and we offer lower pricing for agreeing to share this data with us. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 10 months ago

“Very simple process very helpful staff on phone.”

Helpful Report

Posted 11 months ago

Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“It was an excellent over the fone, every thing was nice and clear”

Helpful Report

Posted 11 months ago

Hi Abdessamad, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Great price easy to do.everything I wanted covered”

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Posted 11 months ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Easy process - great price”

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Posted 11 months ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“I was so pleased to talk your young man .and also your on line site was easy Tha you.”

Helpful Report

Posted 11 months ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Was offered affordable quotation and took right away and was very favourable for me. Happy to start working with them.”

Helpful Report

Posted 11 months ago

Hi Tinotenda, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Straight forward simple way to insure the car and manage. Compatible price.”

Helpful Report

Posted 11 months ago

Hi Denys, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 11 months ago

“Friendly and supportive”

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Posted 11 months ago

“Very nice person who help me with mu car insurance and very helpful”

Helpful Report

Posted 11 months ago

Hastings Direct is rated 4.2 based on 52,171 reviews