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Hastings Direct Reviews

4.2 Rating 51,196 Reviews
81 %
of reviewers recommend Hastings Direct
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Allyson Betts
Verified Buyer
“Everything went smoothly, considering you don't actually speak to anyone.”
Helpful Report
Posted 3 months ago
Hi Allyson, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Makin
Verified Buyer
“Basic plan. No frills. Just what I wanted. Quick form filling. Happy.”
Helpful Report
Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“I had to cancel after 1 day because I was mis-sold a policy, sold as “app only policy”, where the policy is managed by yourself on the app. Instead it needed data sharing for 30 days to track all driving activity and behaviours,which was not transparent. Essentially a black box for 30 days that could impact future policies.”
Helpful Report
Posted 3 months ago
Hello, Thank you for your feedback concerning this. We do strive to disclose the kind of policy this is before it is purchased so we regret if this wasn't seen. Please note, you only needs to share your trip/location data with us for 30 days of your policy term. This can be any 30 days and doesn’t necessarily need to be in a row. Once you've shared their trip/location data for 30 days, you'll be informed in the app so you can remove your location sharing permissions, and we’ll stop collecting data. We regret that you had to cancel the policy and I hope you have since been able to get suitable cover for your vehicle. ~Theo, Social Media Team
Posted 3 months ago
Jimmy France
Verified Buyer
“Great service. Compeditive price. Very helpful.”
Helpful Report
Posted 3 months ago
Hi Jimmy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Bronwen Marshall
Verified Buyer
“Value for money and very efficient”
Helpful Report
Posted 3 months ago
Hi Bronwen, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Very helpful person I spoke too & was very easy”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Jacqui Macknight
Verified Buyer
“Good straightforward insurance competitive and good cover with good feedback”
Helpful Report
Posted 3 months ago
Hi Jacqui, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Gerry Napier
Verified Buyer
“Very quick to arrange. Competitive pricing.”
Helpful Report
Posted 3 months ago
Hi Gerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James McGuire
Verified Buyer
“The agent was most helpful and polite, and courteous”
Helpful Report
Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Our current insurer isn’t continuing in the insurance business and we found your quote met with our needs”
Helpful Report
Posted 3 months ago
HI, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Because my sister-in-law Mel Harris got this for me”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christine Williams
Verified Buyer
“Very helpful and easy to set up”
Helpful Report
Posted 3 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
James Fisher
Verified Buyer
“Very quick and a good service”
Helpful Report
Posted 3 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christopher Townend
Verified Buyer
“You guys made it so easy and a damn good product you offer too 🤩 thank you”
Helpful Report
Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Timothy Christie
Verified Buyer
“Excellent value for money and all very efficient.”
Helpful Report
Posted 3 months ago
Hi Timothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Dorothy Storey
Verified Buyer
“Made the process of renewing my car insurance very easy and straightforward online... especially for someone like me who isn't particularly tech savvy...and reasonable price too...thank you”
Helpful Report
Posted 3 months ago
Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Christopher Lister
Verified Buyer
“Very easy to get it sorted online, great cover and a great price”
Helpful Report
Posted 3 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Louise Tasker
Verified Buyer
“Easy to do. Did it all online, no problem. Great price and cover.”
Helpful Report
Posted 3 months ago
Hi Louise, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Anonymous
Verified Buyer
“Very easy and efficient phone call experience to organise bike insurance. Very competitive prices. Would highly recommend”
Helpful Report
Posted 3 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Martyn Richardson
Verified Buyer
“Having trouble signing into the app”
Helpful Report
Posted 3 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 months ago
Hastings Direct is rated 4.2 based on 51,196 reviews
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