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Hastings Direct Reviews

4.2 Rating 51,019 Reviews
81 %
of reviewers recommend Hastings Direct
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Ka Kuen Oliver Ho
Verified Buyer
“Hastings provided comprehensive coverage for home insurance in better price. User friendly all the time”
Helpful Report
Posted 4 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Wendy Tucker
Verified Buyer
“Yes they handled it perfectly”
Helpful Report
Posted 4 weeks ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Barry Thick
Verified Buyer
“Went on Hastings for van insurance, not long got insurance and was the best price, Thanks”
Helpful Report
Posted 4 weeks ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Sally Emmerson
Verified Buyer
“Quick and easy.”
Helpful Report
Posted 4 weeks ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Hastings were best value when signing up and the onboarding process was fine. I had a non urgent issue when abroad and needed to make a change to my policy prior to its commencement. The response was not very helpful, with a chat function that someone replied to once a day. that’s not really a chat function, no quicker than email.”
Helpful Report
Posted 4 weeks ago
Hello, I'm glad we were able to offer you a competitive price this year. Thank you for choosing to insure with Hastings Direct, we really appreciate it. Going forward, if you need to discuss something urgently, you can also reach us on Facebook or X, @Hastingsdirect as an alternative to the chat. We'll do all we can to help you. ~ Theo, Social Media Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“The information was clear and concise”
Helpful Report
Posted 4 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Neatwell Ncube
Verified Buyer
“I appreciate the request for a review, however it's still too early for me to give a meaningful feedback as I've recently started my policy, I would be happy to share a more informed review after I've had more experience with your service.”
Helpful Report
Posted 4 weeks ago
Hello, We appreciate that. Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Good offer and prices”
Helpful Report
Posted 4 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Anonymous
Verified Buyer
“Easy to buy insurance online from Hastings Direct The test of a good insurance company is when you need to make a claim, which luckily I haven't had to do yet, so couldn't comment on that.”
Helpful Report
Posted 4 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Dorothy Jackson
Verified Buyer
“So far so good . See how it goes.”
Helpful Report
Posted 4 weeks ago
Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Darius Uzgalovas
Verified Buyer
“They said they gonna gimme me 147 pounds refund they sent me 106 pounds back took 87 pounds for two days cover shitiest insurance ever”
Helpful Report
Posted 4 weeks ago
Hi Darius, Thanks for the review. I’m sorry to hear this has happened. Please get in touch with us by calling 0333 321 9801, or message us on Facebook or X, and we’ll be happy to look into this for you. Thanks, Nicole, Social Media Team
Posted 4 weeks ago
Barry Lacey
Verified Buyer
“Brilliant service”
Helpful Report
Posted 4 weeks ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Arthur Baxter
Verified Buyer
“The policies on offer were very clearly explained making it easy to choose the policy that met my needs.”
Helpful Report
Posted 4 weeks ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Anonymous
Verified Buyer
“A nice easy site to use and customise your policy”
Helpful Report
Posted 4 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Gareth Jones
Verified Buyer
“Brilliant so far,can't fault Hastings direct.”
Helpful Report
Posted 4 weeks ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Terry Heale
Verified Buyer
“Hastings gave me a much more competitive policy compared to my previous insurer. Setting up the new policy was very easy.”
Helpful Report
Posted 4 weeks ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Barry Guest
Verified Buyer
“Great insurance at a reasonable price”
Helpful Report
Posted 4 weeks ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Terry Terry
Verified Buyer
“Not very good”
Helpful Report
Posted 4 weeks ago
Hi Terry, Thanks for taking the time to leave a review. We’d like to know why you gave the rating you did, and if there’s anything else we could’ve done. If you want to let us know more about what’s happened, or there’s anything we can do to help, please visit https://www.hastingsdirect.com/contact-us to get in touch. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Louize Cronin
Verified Buyer
“Problem with quote online. Handler re-keyed all the info and sorted me out a good quote.”
Helpful Report
Posted 4 weeks ago
Hi Louize, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Christina Leanne Wilkinson
Verified Buyer
“Always comes up trumps so far for me. Hope my renewals are a delight instead of going up.. So pleased though with the service I get so no complaints”
Helpful Report
Posted 4 weeks ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 weeks ago
Hastings Direct is rated 4.2 based on 51,019 reviews
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