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Hastings Direct Reviews

4.2 Rating 51,453 Reviews
81 %
of reviewers recommend Hastings Direct
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Good value and easy to source. This is only day 1 for me. The only issue so far has been trying to find my insurance certificate which was buried in the welcome pack. Would be better as a stand alone document in the documents folder.
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Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Had no issues so far brilliant and quick set up of app
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Posted 3 weeks ago
Hi Zac, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
I had heard very good reports about Hastings Insurance and so far I haven't been disappointed. Very easy to obtain a quote,excellent prices and I also like the fact that I can have paper copies of my policy. Very impressed.
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Posted 3 weeks ago
Hi Jacqueline, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Cheapest and reliable car insurance.thank you
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Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Easy process to follow
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Posted 3 weeks ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Very easy to fill forms in on line. Easy to make amendment. Good price
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Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
fair price for a fair cover
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Posted 3 weeks ago
Hi Garry, Hello, it's good to see that we could offer you the level of cover that you needed at a competitive price. Thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 3 weeks ago
Website very easy to use policy got everything i need cheaper then my old insurance company which i was with for 10yrs
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Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Always good value for your money...easy to do online. Thank you!
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Posted 3 weeks ago
Hi Judith, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Very competitive pricing. Easy to complete form to get the insurance. Now have both car and home insurance with them. So far very happy
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Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Process was very fast and satisfactory.
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Posted 3 weeks ago
Hi Amrit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Very good person I spoke to sorted out my insurance he was very helpful
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Posted 3 weeks ago
Hi Royston, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Very easy website to use and easy explained
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Posted 3 weeks ago
Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Cant get through to customer service
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Posted 3 weeks ago
Hello, Thanks for your feedback, we're really sorry to hear about your experience and to see that you struggled to reach us. We always aim to provide great service, so it's disappointing to know we missed the mark this time. Going forward, you can send us a message via the app if you are struggling to reach us on the phone and the team will do all they can to help you. ~Theo, Social Media Team
Posted 3 weeks ago
Not clear wether it was like telematics.
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Posted 3 weeks ago
Hello, Thank you for your feedback. We regret that this wasn't clearer and we'll pass your feedback on to the relevant team. This policy is similar to a telematics device in that your driving is tracked by a device in your car. There is no curfew. We appreciate that it’s not for everyone and hope that you have since been able to find suitable cover for your vehicle. ~Theo, Social Media Team
Posted 3 weeks ago
Excellent service
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Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Used a comparison site and this came out as one of the best, great value for money from a very reputable company, I am very happy with my choice.
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Posted 3 weeks ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Simple straightforward easy to follow instructions for my policy
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Posted 3 weeks ago
Hi Alastair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
I oike the prices. Competitive but different on every site. Insurance wise though decent cover.
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Posted 3 weeks ago
Hi Kerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Quickly and easy set up!
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Posted 3 weeks ago
Hi Chantelle, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Hastings Direct is rated 4.2 based on 51,453 reviews