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Hastings Direct Reviews

4.2 Rating 50,669 Reviews
81 %
of reviewers recommend Hastings Direct
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Terry Daykin
Verified Buyer
“I have car insurance with you and had no problems, so it was a no brainer to also insure my home with you.”
Helpful Report
Posted 5 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Chris Richardson
Verified Buyer
“Very good service”
Helpful Report
Posted 5 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Teresa Ford
Verified Buyer
“Disappointed with the on-line system. Thus far, I have not been able to manage my policies on-line. After getting to the end of entering everything on-line I have then been asked to phone Hastings directly. Very inconvenient.”
Helpful Report
Posted 5 months ago
Hello Teresa, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. Certain changes need to be checked in the call centre before they can be completed. However, if the app is not functioning as it should, please contact the Customer Service team on 0333 321 9801 so they can take a further look at this for you. ~Theo, Social Media Team
Posted 5 months ago
Herry Kumar
Verified Buyer
“Very good customer service”
Helpful Report
Posted 5 months ago
Hi Herry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Barry Spedding
Verified Buyer
“very happy with the service”
Helpful Report
Posted 5 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Kerry Hollister
Verified Buyer
“Quick and simple to use.”
Helpful Report
Posted 5 months ago
Hi Kerry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Easy to buy policy...competitive prices”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“OK, good prices.”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Easy to use very reasonable prices hopefully any future correspondence will be the same”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Fritz Jansen
Verified Buyer
“Great insurance made easy”
Helpful Report
Posted 5 months ago
Hi Fritz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Angus Macleod
Verified Buyer
“On several comparison sites Hastings car insurance had a very competitive price for my car. Although I did not select the cheapest quote I am happy with the additional cover provided.”
Helpful Report
Posted 5 months ago
Hi Angus, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Christopher Taylor
Verified Buyer
“Great service especially the choice of options. Easy to use website.”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“I did not cover”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Easy to set up and black box arrived in only a few days had no issues with Hastings been a good company so far”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Mostyn Ball
Verified Buyer
“Very professional.”
Helpful Report
Posted 5 months ago
Hi Mostyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Babishayini Vijenthiran
Verified Buyer
“it was wonderful being with you guy and thank you guys”
Helpful Report
Posted 5 months ago
Hi Babishayini, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Terry Joshua
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 months ago
Hi Terry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Christopher Booth
Verified Buyer
“Can't fault anything thanks”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Barry Offoh
Verified Buyer
“Very helpful”
Helpful Report
Posted 5 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Dorothy Riley
Verified Buyer
“Taking out the policy was very easy. Everything is covered and at a great price.”
Helpful Report
Posted 5 months ago
Hi Dorothy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 5 months ago
Hastings Direct is rated 4.2 based on 50,669 reviews
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