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Hastings Direct Reviews

4.2 Rating 51,252 Reviews
81 %
of reviewers recommend Hastings Direct
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Timothy O
Verified Buyer
“you have sold me TWO policies for the same vehicle (WJ11 XYT ), AND CHARGED ME FOR BOTH !!”
Helpful Report
Posted 5 months ago
Hello, I'm sorry to see this and I hope that you have since been able to speak to us and resolve this. If not, please contact our Customer Service team on 0333 321 9801 and they can take a look at this for you. ~Theo, Social Media Team
Posted 5 months ago
Anonymous
Verified Buyer
“Very easy service”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Rukhsana Ali
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Hi Rukhsana, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Annette Erskine
Verified Buyer
“Very efficient service and the website is very clear and easy to navigate.”
Helpful Report
Posted 5 months ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Valerie Mannion
Verified Buyer
“Everything was very easy and the price was right. No problems setting everything up”
Helpful Report
Posted 5 months ago
Hi Valerie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
PETER BIRKETT
Verified Buyer
“Online quick and easy”
Helpful Report
Posted 5 months ago
Hi Peter, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Wilfred Kemp
Verified Buyer
“Very fair pricing”
Helpful Report
Posted 5 months ago
Hi Wilfred, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Robert Axton
Verified Buyer
“Reasonably easy process.”
Helpful Report
Posted 5 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Lewis Williams
Verified Buyer
“Professional efficient clear advice.very happy.o”
Helpful Report
Posted 5 months ago
Hi Lewis, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Roger Berry
Verified Buyer
“Much cheaper than my previous insurur”
Helpful Report
Posted 5 months ago
Hi Roger, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Robert James
Verified Buyer
“Very good price and pleased it was so easy to get”
Helpful Report
Posted 5 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Barry Howlett
Verified Buyer
“I dont know i have only just joined.I followed the instructions for the black box from you and now they are trying to get me to fix it I am not very good with new technology i will have to try a friend when he is in. ???”
Helpful Report
Posted 5 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Robert Walker
Verified Buyer
“Quick, easy, cost effective, good level of cover. Very pleased.”
Helpful Report
Posted 5 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Anonymous
Verified Buyer
“Took the insurance out for my son and was so easy and straightforward was the cheapest out of all on the comparison sites, the app and box was a quick easy set up”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Alistair Smith
Verified Buyer
“good policy at a reasonable price”
Helpful Report
Posted 5 months ago
Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Augustina Gasiunaite
Verified Buyer
“Policy involves using a tab. Which was not highlighted at the purchase. And no information about it via email or even the envelope the tab came in.”
Helpful Report
Posted 5 months ago
Hi Augustina,  I’m sorry you’re unhappy with the terms of your YouDrive policy.  Because YouDrive is slightly different to a standard car insurance policy, we appreciate that it’s not for everyone. We make our terms and conditions clear before you buy any of our policies. This includes you sharing your driving data with us through our app.   If this still doesn’t suit you, we’re happy to help with other options. Please visit www.hastingsdirect.com/car-insurance or give us a call on 0333 321 9801. Thanks,  Nicole, Social Media team
Posted 5 months ago
Anonymous
Verified Buyer
“Easy, straighfoward and a user friendly process”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Robert Bowker
Verified Buyer
“Good quick process to insure my Honda Forza , Good clear on line and by post experience. Would recommend without hesitation.”
Helpful Report
Posted 5 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Roger Titcombe
Verified Buyer
“Great cover price very good . Good customer service. Will be renewing my House insurance with you next November.”
Helpful Report
Posted 5 months ago
Hi Roger, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Wendy Cowlin
Verified Buyer
“Really easy site to navigate and very quick. Plus price was really good.”
Helpful Report
Posted 5 months ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Hastings Direct is rated 4.2 based on 51,252 reviews
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