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Hastings Direct Reviews

4.2 Rating 51,875 Reviews
81 %
of reviewers recommend Hastings Direct
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The person was very thorough and patient
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Posted 1 month ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Very efficient and helpful
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Posted 1 month ago
Hi Sally, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Very simple to navigate and arrange. So far, so good.
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Posted 1 month ago
Hi Wendy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
after spending 30 minutes sending a copy of NBC from my previous insurer with proof of two years no claims, you have sent a policy with one years no claims, also it is impossible to get to speak to a human , please advise how much it would cancel my policy with you ,thankyou.
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Posted 1 month ago
Hello Cheryl, Thanks for your feedback, we're really sorry to hear about your experience and to see that you have struggled to get the information you need. If you would like a cancellation quote, please send us a private message on X, @Hastingsdirect or on Facebook and we'll do all we can to help you there. ~Theo, Social Media Team
Posted 1 month ago
Easy to understand
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Posted 1 month ago
Hi Lynette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Received a quote from my current car insurance policy provider. It had gone up slighly, so used MoneySpuermarket to get some alternative quotes. Hastings was the best price and almost 20% cheaper than the quote I'd received from my current provider - an absolute no brainer to switch across. Very simple process and money saved. Everything is in the app so should be straight forward to monitor and update as required. Thanks Hastings.
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Posted 1 month ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
My renewal cost on my previous car insurance had increased steeply so I looked for an alternative. Using comparison websites I looked for an alternative company with the best price and the best benefits. A few companies had similar prices to Hastings but Hastings surpassed them by covering everything I needed. The process was simple and straightforward and I’m very pleased with the service.
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Posted 1 month ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Poor service sold me the wrong car insurance policy and refused to give the full refund. Never using hastings direct again!
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Posted 1 month ago
Hello Nikisha, The Youdrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as we strive to make it clear what kind of policy this is and what is required before it is purchased. As a result we're very sorry if this information wasn't seen and we'll pass this back to the relevant team. If you need to discuss this further, please send us a private message on Facebook and explain why the policy was cancelled so we can take a look at this for you. ~Theo, Social Media Team
Posted 1 month ago
Very helpful people, and the Hastings car insurance was a good price.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
I am very happy with communication with Hastings direct and outcome of my case.
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Posted 1 month ago
Hi Aleksandar, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Easy to deal with and efficient.
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Posted 1 month ago
Hi Lindsey, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Very easy to choose and buy car insurance
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Posted 1 month ago
Hi Dariusz, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Very helpful & knowledgeable representative from Hastings
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
I was with Hastings before, but when renewal came around the premiums went up an unjustifiable amount for the same vehicle and policy, so I switched to a competitor. Now the competitor has done the same to me, and Hastings is offering even more coverage at a cheaper total price. I also have bike insurance with Hastings and my renewal is cheaper this year, would have been cool if I could have taken out a multi-vehicle policy for a further discount, but for now am happy to be paying £20 pcm less than last year
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Really easy to use the website and to review the information. They were also the most competitive insurers I could find. The app is also good and easy to use. Would definitely recommend them.
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Posted 1 month ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Offer the cover I require at a sensible price.
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Posted 1 month ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Excellent delivery for now
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Posted 1 month ago
Hi Chukwunedum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
So far so good. New car Insurance policy due to start in 2 weeks time. Much cheaper than the opposition with exactly the same cover. All communications have been clear and straightforward. Here's hoping it all stays that way.
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Posted 1 month ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Easy to check details of insurance via app.
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Posted 1 month ago
Hi Goniyamalimige, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Very easy to buy and good value, excess is low as well
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Posted 1 month ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media Team
Posted 1 month ago
Hastings Direct is rated 4.2 based on 51,875 reviews