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Hastings Direct Reviews

4.2 Rating 50,531 Reviews
81 %
of reviewers recommend Hastings Direct
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James Arthurs
Verified Buyer
“Easy to use and a competitive price”
Helpful Report
Posted 3 weeks ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Great price . Easy on line access.”
Helpful Report
Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Alastair Stratford
Verified Buyer
“The price was very good and the process quick and easy”
Helpful Report
Posted 3 weeks ago
Hi Alastair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Anonymous
Verified Buyer
“Easy to set up”
Helpful Report
Posted 3 weeks ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
James Dennis
Verified Buyer
“The process of buying a policy was very easy and it was good value for money.”
Helpful Report
Posted 3 weeks ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
James Doyle
Verified Buyer
“Been with Hastings Direct for 2 years and I won’t go to anyone else.”
Helpful Report
Posted 3 weeks ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Doris Handy
Verified Buyer
“My dealings with them were easy to understand, and I had no problem understanding them Regards, Graham Handy on behalf of Doris Handy”
Helpful Report
Posted 3 weeks ago
Hi Doris, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Jonathan Mawer
Verified Buyer
“Easy and excellent process to follow once you already have been with Hastings and have an account.”
Helpful Report
Posted 3 weeks ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Christopher David Quelch
Verified Buyer
“Quick and efficient service, very helpful.”
Helpful Report
Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 2 weeks ago
Jonathan Weston
Verified Buyer
“Easy to get a quote,”
Helpful Report
Posted 3 weeks ago
Hi Jonathan, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
GARETH THOMAS
Verified Buyer
“Eaay to deal with ..great value”
Helpful Report
Posted 3 weeks ago
Hi Gareth, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Darryl Headlam
Verified Buyer
“Rubbish company don’t join them”
Helpful Report
Posted 3 weeks ago
Hi Darryl, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 3 weeks ago
Emily Tachauer-Yates
Verified Buyer
“Great so far! Customer service team so helpful!”
Helpful Report
Posted 3 weeks ago
Hi Emily, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Nazrul Islam
Verified Buyer
“Good communication and friendly easy to understand and price in range may recommend to others”
Helpful Report
Posted 3 weeks ago
Hi Nazrul, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Callum Tuck
Verified Buyer
“Excellent service when renewing policy”
Helpful Report
Posted 3 weeks ago
Hi Callum, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Danny McLaren
Verified Buyer
“Brilliant service. Thanks for being very reasonably priced.”
Helpful Report
Posted 3 weeks ago
Hi Danny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
James Murley
Verified Buyer
“I was very disappointed ! after purchasing my Car insurance, I was notified that I had to share driving data to for 30 days,!! I checked that I had given all of my details correctly but honestly did not notice this condition of acceptance it was obviously hidden in the small print, it's a online policy which I understood but it was difficult to find out if I could cancel the policy before it started without a financial penalty, NOT Happy.”
Helpful Report
Posted 3 weeks ago
Hello James, Thanks for your review, we’re sorry you’re unhappy with the terms of this policy  This policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as we strive to make it clear what kind of policy this is and what is required from the customer. I regret if this wasn't clear and we will pass this feedback to the relevant team so it can be further reviewed. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 3 weeks ago
Christopher Kennedy-Boyle
Verified Buyer
“Good price . Phone line took a bit to answer .”
Helpful Report
Posted 3 weeks ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Barry Masters
Verified Buyer
“Easy to use quotation forms online. Very competitive premium”
Helpful Report
Posted 3 weeks ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Jenny Smith
Verified Buyer
“Really great experience. Very helpful. I had to make a small alteration today with no problem at all. No charge either. Very unusual for an insurance company. Keep up the good work Hastings. A breath of fresh air. One very happy customer.”
Helpful Report
Posted 3 weeks ago
Hi Jenny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 3 weeks ago
Hastings Direct is rated 4.2 based on 50,531 reviews
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