“Only 4 stars at the moment, as I'll only find out how good they are if and when I have to claim. [I hope I don't find out!] I will say that they came in at a good price, the best of the well known insurance companies on the comparison website, I could have got it cheaper with names I didn't recognise.
So, so far so good!”
Hello Timothy,
Thank you for choosing to insure with Hastings Direct this year. Weāre really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
“Found it very easy to get a quote and subscribe. Took out a new policy in minutes which was also quite cheap. I find it easy to use an online policy and to communicate my issues and queries. Responses are quick and convenient.”
Hi Robert,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Miroslaw,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Daisy,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Jonathan,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christopher,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Chris,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi James,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Christine,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Barry,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Ladislav,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hello James,
Thank you for your review, I'm very sorry to read about the increase in price and I appreciate the frustration this would have caused.
I'm afraid our quotes are impacted by live pricing. As a result, the time and date the quote is done or the policy is purchased can impact the price. The details are retained for 30 days but the price is subject to change.
I regret that it resulted in an increase on this occasion and thank you for insuring with us despite this being the case. ~Theo, Social Media Team
“Terrible service!
Hastings stole an extra Ā£33 from me after a 'None Claim' incident.
(Someone scraped my car in a car park. I was not even in the car).”
Hello Marcus,
Thanks for your review, weāre sorry to read about the poor experience you had during this claim and to see that you didn't get the customer service you needed. I can appreciate that the outcome can at time be frustrating.
Providing our customers with the best possible experience is always our top priority especially when it comes to making a claim, so we regret that you didn't receive this.
If you think this has been incorrectly handled and you would like to make a formal complaint, please visit www.hastingsdirect.com/about-us/customer-complaints or call us on 0333 999 8904. When weāve logged your complaint, weāll get back to you within five working days. You can find further information about this process here: www.hastingsdirect.com/help. ~Theo, Social Media Team
“I have been informed that Hastings direct is a very good company for after sales service and as I havenāt been a costomer very long hope to realise same Many thanks Jim edwards”
Hi James,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Ramesh,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Scott,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
Hi Jacqueline,
Thanks for your review, we really appreciate you taking your time to share your feedback.
If thereās anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know.
Thanks, Nicole, Social Media team
