Login
Start Free Trial Are you a business? Click Here

Hastings Direct Reviews

4.2 Rating 50,185 Reviews
81 %
of reviewers recommend Hastings Direct
Company Reviews Metrics
Read Hastings Direct Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Chose the policy as it was the cheapest. But the telematics only monitors me (the 51yr old policy holder) not the 19yr old! Slightly daft.”
Helpful Report
Posted 7 months ago
Hello,  Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as it is clear what kind of policy it is and what is required from the policyholder. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Great service. Quick and easy to use.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Ionut Lucan
Verified Buyer
“top top top no. 1 I am very satisfied and happy for the second year with HastingsDirect”
Helpful Report
Posted 7 months ago
Hi Ionut, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Joshua Bailey
Verified Buyer
“Real people, real service. The employee who helped me explained everything, took time, good attitude, and is the reason I picked hastings over my current insurance provider.”
Helpful Report
Posted 7 months ago
Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Christopher Goodall
Verified Buyer
“Great website and a reasonable price.”
Helpful Report
Posted 7 months ago
Hi Christopher, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Barry Randall
Verified Buyer
“My first time with Hastings Direct and so far I haven't been disappointed. What amazed me was the fact I could get my House and Contents Insurance for a lot less than with my usual broker. This year I saved £112.00 . I'm a Pensioner and full time carer for my wife who is 93 and has Altzheimers. So every bit I can save goes a long way. I would thoroughly recommend Hastings Direct.”
Helpful Report
Posted 7 months ago
Hi Barry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Good quote!”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Henry Watson
Verified Buyer
“Easy to deal with customer service on phone very good .”
Helpful Report
Posted 7 months ago
Hi Henry, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Excellent website and easy to manoeuvre around it and make the choice of products.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Anonymous
Verified Buyer
“Effortless switch. I have to say it was so easy and the options to really create the insurance policy you personally want.”
Helpful Report
Posted 7 months ago
Hi, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Jacqueline Taft
Verified Buyer
“I was impressed with how helpful the Hastings Direct personnel were when I had made a mistake with the start date of my policy!”
Helpful Report
Posted 7 months ago
Hi Jacqueline, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Joshua Morrey
Verified Buyer
“good prices and easy to install”
Helpful Report
Posted 7 months ago
Hi Joshua, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Melvyn Smith
Verified Buyer
“Very competitive pricing covering all my requirements. I saved over £120 compared to previous insurers Very satisfied with quotation.”
Helpful Report
Posted 7 months ago
Hi Melvyn, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Jonathan Burt
Verified Buyer
“Great insurance cover with the best price.”
Helpful Report
Posted 7 months ago
Hi Jonathan, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Sammy Adair
Verified Buyer
“Still haven't got my insurance documents in the post could you send message why it's the 30 tomorrow done my insurance on 14 June thanks”
Helpful Report
Posted 7 months ago
Hi Sammy, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Kerry Hughes
Verified Buyer
“I needed to add my new motorcycle to my current one. Hastings was able to quote for both bikes but was not able to put them on a multi bike policy which seems mad.”
Helpful Report
Posted 7 months ago
Hello Kerry, Thank you for your review, I'm sorry we weren't able to offer you the exact level of cover that you needed. Thank you for choosing to insure with us despite this being the case and I hope you time with us improves as the policy progresses. ~Theo, Social Media Team
Posted 7 months ago
Terry Eaketts
Verified Buyer
“Quotation arranging policy very good mostly done online with a backup phone call to request policy be sent to me in paperwork form.two further phone calls and I still have not received the paperwork.The last phone call on two occasions I was put on hold for several minutes at the end of each period I was greeted as a new caller the end of each call resulted in a promise that the paperwork would be dispatched I am concerned why lt is taking so long”
Helpful Report
Posted 7 months ago
Hello Terry, Thank you for your review, I'm sorry to read about the delay in your documents arriving. Looking at the policy, I can see that the documents were sent in the post on the 26th of June 2025. We advise that they will take 7 working days to arrive from the point of being sent. Please contact us if they do not arrive within that time frame. ~Theo, Social Media Team
Posted 7 months ago
Julius Kililiku
Verified Buyer
“felt listened to”
Helpful Report
Posted 7 months ago
Hi Julius, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Kenny Ling
Verified Buyer
“easy to set up and cheap quote”
Helpful Report
Posted 7 months ago
Hi Kenny, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Lynette Biddington
Verified Buyer
“Very quick and efficient”
Helpful Report
Posted 7 months ago
Hi Lynette, Thanks for your review, we’re so glad you’re insured with us! We really appreciate you taking your time to share your feedback. If there’s anything else you need, just get in touch and let us know. Thanks, Nicole, Social Media Team
Posted 7 months ago
Hastings Direct is rated 4.2 based on 50,185 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request