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Hastings Direct Reviews

4.2 Rating 52,002 Reviews
81 %
of reviewers recommend Hastings Direct
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Christopher Fitzsimons
Verified Buyer
“In comparison a stand out premium.”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Tracy McGeary
Verified Buyer
“Very easy website ,competitive prices”
Helpful Report
Posted 5 months ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Lindzie Jordan
Verified Buyer
“Call handlers polite but difficult to get to speak with them.”
Helpful Report
Posted 5 months ago
Hi Lindzie, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Ricky Hambleton
Verified Buyer
“Great policies for all my needs. Car, house and contents both at a good price”
Helpful Report
Posted 5 months ago
Hi Ricky, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Christine Fearn
Verified Buyer
“So easy to arrange my insurance and download the app”
Helpful Report
Posted 5 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Anonymous
Verified Buyer
“Easy to navigate site with reasonable price”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Scott Hyslop
Verified Buyer
“No complaints thus far.”
Helpful Report
Posted 5 months ago
Hi Scott, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Christopher Bennett
Verified Buyer
“VERY EASY TO GET COVER 5 MINUTES STAFF VERY EFFICIENT AND FRIENDLY EVERYTHING EXPLAINED CLEARLY & SAVED £165 IN MY RENEWEL”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Timothy Chase
Verified Buyer
“Not happy. I've been in touch a couple of times. Because I'm still waiting to get a link onto the app. Maybe my fault but don't think so. Gone into app to register. Tells me I'm going to be sent a link sent by email but receive nothing. Would be more happy if one of your staff would actually send me a link so as I could use the app”
Helpful Report
Posted 5 months ago
Hi Timothy, Sorry to hear you're having trouble with MyAccount. Please try the following steps to get back in: • Delete the app • Clear your device's cache • Go to the website and click 'Forgotten password' • Reset your password using only letters and numbers • Once you're logged in, reinstall the app and log in again Thanks, Nicole, Social Media Team
Posted 5 months ago
Terry Ocallaghan
Verified Buyer
“Poor response to original query Increase in premium although risk had reduced due to additional security measures”
Helpful Report
Posted 5 months ago
Hi Terry, We’re sorry you’re unhappy with the price we offered. Your insurance policy and price are based on both your individual details and the world around you. This means any changes in your personal circumstances will usually mean your price changes as well. Other outside factors can impact the price of your policy too. For example, the cost of repairs or labour, theft in your area. There are also broader trends that can influence your price, such as inflation, or energy costs. When we offer a quote, we always try to give you the best price we can — based on the information you give us. To make sure we're always competitive, we also constantly monitor market trends and regularly adjust our prices. If you'd like to discuss this in more detail, visit www.hastingsdirect.com/contact-us and get in touch. Thanks, Nicole, Social Media team
Posted 5 months ago
Christian Taplin
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Hi Christian, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Martyn Fribbens
Verified Buyer
“Good value and excellent follow up”
Helpful Report
Posted 5 months ago
Hi Martyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Christopher Goacher
Verified Buyer
“Good price. Quick and easy to complete no hassle”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Emanuel Seitan
Verified Buyer
“Very good”
Helpful Report
Posted 5 months ago
Hi Emanuel, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Dixit Mori
Verified Buyer
“The experience was great and the insurance was very affordable.”
Helpful Report
Posted 5 months ago
Hi Dixit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Christopher Wilson
Verified Buyer
“The insurance provided was exactly what I needed at a great price.”
Helpful Report
Posted 5 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Annette Pollock
Verified Buyer
“Been with Hastings for a few years now. No fuss insurance. That’s the wife joined now also.”
Helpful Report
Posted 5 months ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Mervyn Jones
Verified Buyer
“Easy application process. Very competitive quote. Good administration”
Helpful Report
Posted 5 months ago
Hi Mervyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Emily Evans
Verified Buyer
“Quick and easy to fix a good deal on the car insurance through Hastings Direct”
Helpful Report
Posted 5 months ago
Hi Emily, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Anonymous
Verified Buyer
“Very simple process to add another vehicle to my active policy the app gives full breakdown makes it really easy to make the choice I’m very happy with the service”
Helpful Report
Posted 5 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 5 months ago
Hastings Direct is rated 4.2 based on 52,002 reviews
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