Hastings Direct Reviews

Name: Hastings Direct
Address: Conquest House, Collington Avenue, Bexhill-On-Sea, East Sussex
Rating: 4.17

4.2 Rating 50,119 Reviews

81 %

of reviewers recommend Hastings Direct

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Hastings Direct 5 star review on 19th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price, easy to complete the process.”

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Posted 4 months ago

Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Very Efficient at getting a Policy suited to my needs and at a very Competitive Price .”

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Posted 4 months ago

Hi Melvyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Very good service”

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Posted 4 months ago

Hi Himesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team

Posted 4 months ago

“Just joined the price was good then easy way it was set up was brilliant”

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Posted 4 months ago

Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Web site easy to navigate. Quote very competitive price wise. done and dusted in minutes”

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Posted 4 months ago

Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Easy to navigate website. Very competitive prices. Customer service agent was polite professional and friendly. Job done. Thank you.”

Helpful Report

Posted 4 months ago

Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Clear instructions and easy to purchase. Quick to purchase”

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Posted 4 months ago

Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“As I have only dealt with my online purchase, I can only give 3 stars at present. It was easy to navigate and I was very happy with the terms given.”

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Posted 4 months ago

Hello Christine, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Posted 4 months ago

“Quick and easy”

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Posted 4 months ago

Hi Alistair, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“very competitive price easy to do online”

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Posted 4 months ago

Hi Madison, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Brilliant and easy,and best price .”

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Posted 4 months ago

Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“I don't recommend to anyone as the handler that was assigned to me was really rude and instead of helping was doing absolutely opposite and because of that o the company have lost client and policy wasn't renewed.”

Helpful Report

Posted 4 months ago

Hello, Thanks for your feedback, we're really sorry to hear about your experience. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We've located the advisor you spoke to and we'll pass this feedback to the advisor's team leader with the intention of improving how they handle calls of this nature going forward. Thank you for raising this with us. ~Theo, Social Media Team

Posted 4 months ago

“I did not get a policy from you. You had the money in something different than dollars. You should be banned.”

Helpful Report

Posted 4 months ago

Hello Judith, Thanks for your review, I'm sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team

Posted 4 months ago

“Very impressed with the low prices”

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Posted 4 months ago

“So far so good”

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Posted 4 months ago

“Very efficient.”

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Posted 4 months ago

Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Very competitive price”

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Posted 4 months ago

Hi Jenny, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“Way to purchase policy, haven’t had it long enough or had to contact customer support so can’t give a full opinion.”

Helpful Report

Posted 4 months ago

Hello, Thank you for choosing to insure with Hastings Direct this year. We’re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team

Posted 4 months ago

“Very good and easy to process very happy”

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Posted 4 months ago

Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

“An insurance policy with a tracker is a win win as it keeps you well disciplined in keeping to the speed limits and the policy is so much less than any other. Hastings were clear with their instructions as well as following an app to track your progress.”

Helpful Report

Posted 4 months ago

Hi Christina, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media

Posted 4 months ago

Hastings Direct is rated 4.2 based on 50,119 reviews