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Hastings Direct Reviews

4.2 Rating 51,198 Reviews
81 %
of reviewers recommend Hastings Direct
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KRZYSZTOF BUKOWSKI
Verified Buyer
“All good as always.”
Helpful Report
Posted 4 months ago
Hi Krzysztof, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Casey Minar-Kolade
Verified Buyer
“Very good and accurate. no problems so far.”
Helpful Report
Posted 4 months ago
Hi Casey, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Stuart Lucchesi
Verified Buyer
“Both times I’ve contacted Hastings Direct in the last few weeks. Either the Call handler or the online chat, has been really simple easy to understand and easy to navigate. Even what I thought would be a complicated issue was addressed and corrected in seconds.”
Helpful Report
Posted 4 months ago
Hi Stuart, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Annette McKinney
Verified Buyer
“I did this on line, very quick and effective”
Helpful Report
Posted 4 months ago
Hi Annette, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
James Christie
Verified Buyer
“I found Hastings Direct provides clear, competitive pricing and a simple, user-friendly online experience. Getting a quote and managing a policy is quick and straightforward, which makes the whole process stress-free. Their digital tools are especially convenient, and overall Hastings Direct is a great option for anyone looking for reliable insurance at an affordable pric”
Helpful Report
Posted 4 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Barry Gray
Verified Buyer
“Very easy to deal with, and a good price”
Helpful Report
Posted 4 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Stuart Kingston
Verified Buyer
“A straightforward transaclio.”
Helpful Report
Posted 4 months ago
Hi Stuart, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“Very happy with the excellent service and ease of the website. Customer service department was very useful too”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Robert Fisher
Verified Buyer
“Competitive quotes but lack of clarity on some aspects of cover especially re hire car after accident. Ended up purchasing an extra option when one in fact was available as standard. Wait to see how thing pan out with the app but may not renew if further issues arise”
Helpful Report
Posted 4 months ago
Hi Robert, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“I am happy with the whole process. Very easy to access and navigate the website. I did speak to a customer advisor before purchasing. He was excellent. Collaborated information online. Will definitely renew with them. What a shame they don’t do Landlord’s insurance.”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“Would have rated 5 stars but had problems with answering a couple of questions at the first attempt”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Anonymous
Verified Buyer
“Fast and easy access to all the documents and fast response”
Helpful Report
Posted 4 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Stuart Middleton
Verified Buyer
“Very good”
Helpful Report
Posted 4 months ago
Hi Stuart, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Geertine Cheyney
Verified Buyer
“Straightforward to sign up for policy. Good website. Easy to navigate and understand”
Helpful Report
Posted 4 months ago
Hi Geertine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Christopher Ward
Verified Buyer
“Well pleased almost half the price I paid last year for like for like cover.”
Helpful Report
Posted 4 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Janet Morrison
Verified Buyer
“Was very easy to choose hastings as price was good and saved me money”
Helpful Report
Posted 4 months ago
Hi Janet, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Christopher Barr
Verified Buyer
“I didn't anywhere before I payed saying I had a little box to put in my car and an app I had to install.”
Helpful Report
Posted 4 months ago
Hi Christopher,  Thanks for your review, we’re sorry you’re unhappy with the terms of your YouDrive policy.  A YouDrive policy is slightly different to a standard car insurance product, and we appreciate that it’s not for everyone. We do ask that you read the terms before you buy the policy as it is clear what kind of policy this is. I regret that this information wasn't seen and we'll pass this feedback on to the relevant team. If you’d like to check out our other insurance options, head to our website or give us a call on 0333 321 9801. ~Theo, Social Media Team
Posted 4 months ago
James Fulton
Verified Buyer
“Very competitive pricing and easy to use app.”
Helpful Report
Posted 4 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Dawit Gosaye
Verified Buyer
“I’m so happy ,very Good”
Helpful Report
Posted 4 months ago
Hi Dawit, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 4 months ago
Louise Mcdonagh
Verified Buyer
“I don’t like the driving app as it doesn’t tell me what the issue is.”
Helpful Report
Posted 4 months ago
Hi Louise, Thanks for your review, I'm very sorry to see that you had a poor experience with us. We’d love to know more about why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 4 months ago
Hastings Direct is rated 4.2 based on 51,198 reviews
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