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Hastings Direct Reviews

4.2 Rating 50,120 Reviews
81 %
of reviewers recommend Hastings Direct
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Worst customer service
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Posted 4 months ago
Hi Mustapha, Thanks for your review. We’d love to know why you gave the rating you did and if there’s anything we can do to help you. If you want to let us know more about what’s happened or there’s something specific, you’re unhappy about, please give us a call on 0333 321 9801 so we can help you. ~Theo, Social Media Team
Posted 4 months ago
Excellent prices for 5star home and contents insurance .
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Posted 4 months ago
Hello Christopher, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 4 months ago
Could not get black box to work was told it will not work till the policy start date is reached would have saved a lot of faffing about if it was stated in the instructions
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Posted 4 months ago
Hello Chris, Thank you for your feedback and for leaving us a five-star review, it really means a lot. We'll be sure to pass your feedback to the relevant team. Please let us know if you have any questions about your cover. ~ Theo, Social Media Team
Posted 4 months ago
Easy to set up and your team were helpful. You also offered a fair and competitive price for my house insurance. I would recommend Hastings Direct.
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Posted 4 months ago
Hello Christine, We're really pleased to hear this was a straightforward experience and that we could offer you a competitive price. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. ~ Theo, Social Media Team
Posted 4 months ago
It was pretty straightforward to sort insurance out. The only thing I think you should be able to do once insurance is established, if you have an odd question you should be able to speak to someone by phone
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Posted 4 months ago
Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. If you do need to contact us, you can give us a call on 0333 321 9801 and our team will be happy to help you. ~Theo, Social Media Team
Posted 4 months ago
Very good and helpful
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Posted 4 months ago
Hello James, this is really good to see. Thank you for choosing to insure with Hastings Direct. ~Theo, Social Media Team
Posted 4 months ago
Very helpful and easy by phone, and the cost to me very good .
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Posted 4 months ago
Hello Jenny, It’s great to see you received the level of service you deserved and that we could offer you a competitive price. Thank you for choosing to insure with Hastings Direct this year – we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 4 months ago
Excellent online facility , everything was easy to understand and navigate ..
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Posted 4 months ago
Hello Tracy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 4 months ago
As per usual the best service in car insurance very reliable service team and helpful/ polite staff
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Posted 4 months ago
Hello Christopher, we really appreciate you taking the time to share your feedback with us and it’s fantastic to hear you received such a great level of service. If there’s anything else you need assistance with, please don’t hesitate to get in touch with us. ~Theo, Social Media Team
Posted 4 months ago
Easy to use and buy. Great app
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Posted 4 months ago
Hello Poppy, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 4 months ago
Smooth transaction, no hiccups
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Posted 4 months ago
Hello, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 4 months ago
Very pleased with quote and easy to follow process.
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Posted 4 months ago
Hello Janet, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 4 months ago
pretty sound
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Posted 4 months ago
Hello, thank you for leaving a 5-star review with us. ~Theo, Social Media Team
Posted 4 months ago
Quick and easy
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Posted 4 months ago
Hello Louise, We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 4 months ago
Simple,efficient and helpful
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Posted 4 months ago
Easy to sort out my policy
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Posted 4 months ago
Hello Garry, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 4 months ago
Very satisfied with the service
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Posted 4 months ago
Hi, It’s great to hear you received the level of customer service you deserve, thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team
Posted 4 months ago
Easy to buy. Everything is on the app so it's easy to manage your policy. Five stars πŸ‘
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Posted 4 months ago
Hello, I'm glad this was so straightforward and you had a positive experience. Thank you for taking the time to share this with us. ~Theo, Social Media Team
Posted 4 months ago
Excellent customer service πŸ‘
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Posted 4 months ago
Hello Arthur, It’s great to hear you received the level of service you deserved. Thank you for choosing to insure with Hastings Direct this year, we truly appreciate it. If you ever need anything, please don’t hesitate to get in touch. ~ Theo, Social Media Team
Posted 4 months ago
Very playful and up running in no time
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Posted 4 months ago
Hello Harry, I'm glad this was so straightforward. Thank you for insuring with us this year. ~Theo, Social Media Team
Posted 4 months ago
Hastings Direct is rated 4.2 based on 50,120 reviews