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Hastings Direct Reviews

4.2 Rating 52,056 Reviews
81 %
of reviewers recommend Hastings Direct
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Amritlal Solanki
Verified Buyer
“They were very good at telling all about the car covers”
Helpful Report
Posted 8 months ago
Hi Amritlal, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James Calvert
Verified Buyer
“Having now got both house and car ins I feel confident of a good service especially with the Hastings app”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Noorullah Salihi
Verified Buyer
“They have best realiable service ever I bought they car and I bought insurance policies in 15 minutes which is save my time .”
Helpful Report
Posted 8 months ago
Hi Noorullah, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“So far so good. Brilliant customer service in setting up my insurance. Easy to use app, easy to contact on the phone. A pleasure to deal with.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James Brown
Verified Buyer
“Reall impressed with how easy it was to quote and take out the insurance, Great app to save phone calls. The price which contained all the extras i wanted at a really good price. I will see how the year goes if i do encounter an issue.”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Henry Doolan
Verified Buyer
“very good got all help needed”
Helpful Report
Posted 8 months ago
Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Lindsay Ian Redman
Verified Buyer
“Easy access to the site and paperwork arrived promptly only problem I have is trying to download the app”
Helpful Report
Posted 8 months ago
Hi Lindsay, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Mervyn Nolan
Verified Buyer
“Straight forward in-line application with competitive pricing. Time for review to ensure i got everything i need covered. Quick issue of digital documents”
Helpful Report
Posted 8 months ago
Hi Mervyn, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Denese Litherland
Verified Buyer
“My daughter arranged this cover and she said it was very good”
Helpful Report
Posted 8 months ago
Hi Denese, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Nilesh Giga
Verified Buyer
“Good service”
Helpful Report
Posted 8 months ago
Hi Nilesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
HENRY GRAY
Verified Buyer
“New customer but hoping it all works out well with Hastings Direct”
Helpful Report
Posted 8 months ago
Hi Henry, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Latesh Shetty
Verified Buyer
“Always been good”
Helpful Report
Posted 8 months ago
Hi Latesh, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Christine Legore
Verified Buyer
“Easy on line application no hassell in sorting out policy”
Helpful Report
Posted 8 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Cheryl Gillies
Verified Buyer
“Easy to use”
Helpful Report
Posted 8 months ago
Hi Cheryl, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Very good service just what I wanted”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Arthur Williams
Verified Buyer
“help given by agent second to none thanks im 85yrs old the agent listenedto my needs brilliant”
Helpful Report
Posted 8 months ago
Hi Arthur, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Harry Stoker
Verified Buyer
“Insurance policy good but app won't let me on, very frustrating”
Helpful Report
Posted 8 months ago
Hello Harry, I'm sorry to see that the app isn't working as it should. If this is still the case, please delete the app, clear the cache on your device and then re-download the app. This has been found to fix the issue. If this fails, please contact the Customer Service team on 0333 321 9801 so they can take a further look at this for you. I hope this can be resolved soon. ~Theo, Social Media Team
Posted 8 months ago
Christine Stevenson
Verified Buyer
“Bought through compare the market which was cheaper than the Hastings site !”
Helpful Report
Posted 8 months ago
Hi Christine, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Alistair Gilmour
Verified Buyer
“It was all very straightforward online. I thought Hastings might have asked if I had a dash cam fitted as other insurance companies do , offering a reduction on the premium. Other than that, all good”
Helpful Report
Posted 8 months ago
Hello Alistair, I'm afraid we do not rate on dash cams and as a result they do not impact the price. I'm glad this was so straightforward and thank you for insuring with us this year. ~Theo, Social Media Team
Posted 8 months ago
Clinton Gibbs
Verified Buyer
“Listened to my requirements, and explained all aspects of the policy .”
Helpful Report
Posted 8 months ago
Hi Clinton, Thanks for your review, we really appreciate you taking your time to share your feedback. If there’s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 52,056 reviews
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