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Hastings Direct Reviews

4.2 Rating 52,057 Reviews
81 %
of reviewers recommend Hastings Direct
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Clinton Gibbs
Verified Buyer
“Listened to my requirements, and explained all aspects of the policy .”
Helpful Report
Posted 8 months ago
Hi Clinton, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Denise Birrane
Verified Buyer
“It was so easy to do on line no hassle and at a good price too”
Helpful Report
Posted 8 months ago
Hi Denise, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Christopher Wilson
Verified Buyer
“Up to now all good Found it quick and easy to navigate through the process šŸ‘”
Helpful Report
Posted 8 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Joshua Okekporo
Verified Buyer
“It was very quick”
Helpful Report
Posted 8 months ago
Hi Joshua, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Grant Keane
Verified Buyer
“Good customer service and good price”
Helpful Report
Posted 8 months ago
Hi Grant, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“As Iā€™ve just taken out the policy itā€™s too early to say if itā€™s good or bad”
Helpful Report
Posted 8 months ago
Hello, Thank you for choosing to insure with Hastings Direct this year. Weā€™re really pleased to have you with us and hope you have a great year ahead. ~ Theo, Social Media Team
Posted 8 months ago
Jamie
Verified Reviewer
“Have an online account got a quote to swap vehicles - go to pay and error message comes up to call - told I needed to get a quote on the day of changing but price could go up - tried again and quote did go up by Ā£10 but again error - I call only to be told double again what the quote was. Not a great experience and one I will remember when (not!!!!) renewing next year. Ā£55 I had to pay extra will be the last I do with Hastings!!!!”
Helpful Report
Posted 8 months ago
Hello Jamie, Thanks for your feedback, we're really sorry to hear about your experience and about the increase in price for your recent change. We always aim to provide great service, so it's disappointing to know we missed the mark this time. We appreciate the frustration this would have caused you and we hope that you have since been able to find suitable cover for your vehicle. We'll pass this on the relevant team so that it can be reviewed. Thank you for your patience while trying to resolve this. ~Theo, Social Media Team
Posted 7 months ago
Barry Watkins
Verified Buyer
“The website was easy to navigate and the information help was great”
Helpful Report
Posted 8 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Chris Williams
Verified Buyer
“For the same cover as previous insurer, saved money, so well done, just goes to show you have to shop around”
Helpful Report
Posted 8 months ago
Hi Chris, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Very informative and helpful”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Christopher Stedfort
Verified Buyer
“Happy with recent vehicle insurance, only wish my premiums would come down as haven't claimed,”
Helpful Report
Posted 8 months ago
Hi Christopher, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Tracy Perrie
Verified Buyer
“Find the app useful and customer service are very nice and helpful”
Helpful Report
Posted 8 months ago
Hi Tracy, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James Assam
Verified Buyer
“What can I say, Hastings direct is being there for me all the time, very good customer service and support”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Barry Powell
Verified Buyer
“good service well done”
Helpful Report
Posted 8 months ago
Hi Barry, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James Sperry
Verified Buyer
“Was not made aware of traker ,but is good . Resable price insureance”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“It was very easy to buy the policy on line. Have not needed to use it to date.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
James ODonnell
Verified Buyer
“not complicated to get insurance easy to put together”
Helpful Report
Posted 8 months ago
Hi James, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Fairly straight forward especially even for a strugglig octenagerian.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Anonymous
Verified Buyer
“Iā€™ve changed to Hastings because they are the better quote this year, I have been with Hastings before and I had no problem with them then, so Iā€™m sure they will be good again this time.”
Helpful Report
Posted 8 months ago
Hi, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Chrystian Lima
Verified Buyer
“Very satisfied with the effort the whole team of customer service had shown in helping me to resolve some issues with my policy”
Helpful Report
Posted 8 months ago
Hi Chrystian, Thanks for your review, we really appreciate you taking your time to share your feedback. If thereā€™s anything else you need, please find out how to get in touch at www.hastingsdirect.com/contact-us and let us know. Thanks, Nicole, Social Media team
Posted 8 months ago
Hastings Direct is rated 4.2 based on 52,057 reviews
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