Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“Ordered a brand new Cupra Terramar, which on the day of delivery the dealership- Hortons, Lincoln, couldn’t get started and after 7 weeks had still not got it working. I had insured it on that day of delivery fully comp. with Go Skippy….£523.00 and after 7 weeks cancelled the insurance because Cupra & the dealership couldn’t tell me when I would get the car or if it would be replaced.GoSkippy would not transfer the policy to another vehicle and the cost of termination…..wait for it…£297.00. and the car had never left the compound.
So the moral of the story is, get a car that works, from a dealership & manufacturer that knows what they’re doing and NEVER insure with GoSkippy!”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“I recently had a very positive experience with this insurance company. From the beginning, their customer service team was friendly, responsive, and willing to explain all the details clearly, which made the whole process much less stressful.”
“So far, so good. Very easy to deal with, much lower price than any other company. I have only just joined, so I have not yet had to deal with customer service, etc. I am sure that they will be very professional and helpful if everything else is to go by. When I am looking for any further insurance, I will definitely come to GoSkippy first.”
“Go Skippy was the cheapest cat quotation on all the comparison sites I tried. But more importantly, even though they were, they didn't SKIP on the features that I wanted to be included to my insurance policy. Top marks from me.”
“I have taken out insurance but I am not able to access my policy until I receive and email within 24 hours. I still haven’t had the email which is making me think have I been scammed”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
