“So many charges. They even charge you for not giving them proof of no claims.
I wanted to end my insurance one month early. Charged extra for that.
The system never seems work. The website is horrendous. My car blew up, got a new car, obviously needed to insure the other car while it was on the road. I couldn’t get a seperate policy because their system wasn’t working and I couldn’t add the new car onto the policy as they don’t do ‘multi cover’. So therefore I had to takeout a policy elsewhere. And then now I’ve been charged for cancelling early and being charged extra months of car insurance for a car I don’t even have. Horrendous company that I can assure will never pay out if it came to it. That will find every loophole.”
“With them now and being harrased when not using the car. As they check up all the time saying you haven't made any trips lately yes because I'm not using the car.
Please stop harassing me on a weekly basis, I still have a company car and will use this till it goes back.
I'm sick of getting contacted over and over the box is working app will be used when I use the car.
And for when making trips have you seen the roads in Glasgow it's not being distracted it's called dodging pot holes and saving my car tyres and wheels.”
Good day, thank you for your feedback. Go Skippy aims to always provide excellent customer service, and I am sorry that you feel that we have not done so in this instance. We take customer satisfaction very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to Reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“they are charging me extra because i sold my car and i wanted to cancel the contract. that's ridiculous, my mistake was to ask this. if i would n t ask any cancellation, i wouldn t pay anything.”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“First time customer so I had really good experience till now with go skippy. I really liked the cheapest price they offered in front of other companies.
Thank you”
“I had a really positive experience with GoSkippy. Setting up my policy was simple and fast, and the price was much more competitive than other quotes I received.”
“First of all the premium without the price of the go skippy was literally half so the premium they took was half the price of the van insurance.
Any changes made mid policy is £50 each change if you want to cancel it’s £75 regardless of why you want to change or cancel. I had a car accident to which go skippy declared my vehicle a write off salvage so I had no choice but to either cancel or change to another vehicle yet whilst the accident has happened they will still charge these premiums even tho they are the ones to declare the vehilcle salvage. Called this
Morning to change vehicle exactly the same vehicle make and model everything the same which was £5 to change and an admin fee of £50?
Find it absolutely ridiculous that even after having the stress of an accident they will still take money take take take do not open a policy with these they may be cheap but they have 2 other businesses involved summerset bridge and ax after the accident I had to bounce between the three absolute headache neither one of them knew anything of what the other was doing with the claim. The charming female I spoke to on the phone this morning assured me I could add a new vehicle to partners policy went through everything 3 times asked for payment then couldn’t use his card. And the attitude.. what type of insurance company doesn’t save quotes? Absolute headache from start to finish with this company. Never again”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
“If you’re planning to sell your car during the policy period, I strongly advise against buying Goski P insurance. They will impose unexpected charges, applying maximum peak rates, and bombarding you with messages. I had a different insurance, and when I sold a car, I only had to pay for what I actually used. Goski P, however, kept quoting me random amounts. So, beware and plan accordingly”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you.
