“Very easy website to navigate which was great. Prices very competitive and good to be able to see how small changes to things like your voluntary excess can have an impact on your total price.”
“Wow that must be the first time I’ve ever found it do easy to navigate the system
Very straightforward perfect it felt great to of achieved this , the price and options so easy to do , before I new it I had purchased my car insurance at a very good price, one happy lady will definitely use again and truly recommend
Well done Goskippy and love. The name thank you for making my day”
“I had an issue with completing my insurance policy online (hence 4 stars not 5). When I phoned, my call went through almost immediately, and the agent online was extremely helpful and provided excellent service.”
“After calling to renew annual policy I was informed there is no Price matching after making an enquiry.
When I found a better price and called to politely cancel future insurance I was asked if I’d like a discounted price.
What exactly rules does this company have with there customers?!,
One says one thing one says the other.
Ironically they offered me a better price which I rejected.
Customer service is appalling,no loyalty to there customers,”
Hi, thank you for your feedback. We take customer satisfaction seriously and would like to apologise for the frustration you've recently experienced with us. We do appreciate any feedback our customers provide so it can help us to continuously improve our service. If you would like to get in touch so we can investigate this further for you please email us with your postcode and vehicle registration to reviews@goskippy.com, we can then locate your policy and assist you further. Thank you
“GoSkippy came up tops on comparative websites with price and benefits included. I had a query which needed to be answered and resolved and all the customer service staff I spoke to were professional, knowledgeable, friendly and the issue was resolved to my complete satisfaction.”
