“Signing up was the start of the problems. I selected a start date specifically and by the time they had taken payment, the date had been completely changed. I was told that I had made a mistake and I could cancel for a fee to then change it but I’d have to wait two weeks for a refund. The person I spoke to was not helpful and clearly was just reading from a script going in circles.
They are ‘sending’ a wedge for the car, this has still not arrived. Disorganisation.
I am not confident at all with how helpful they will be if anything happens in the future. Will not be returning to them.”
Hi, thank you for your feedback. I’m sorry to hear about the frustration you’ve been experiencing. We want to understand what’s happened so we can support you properly. Please email your postcode and vehicle registration to reviews@goskippy.com, and we’ll be happy to assist further. We appreciate you taking the time to share this with us. Thank you.
“Frivolous, in an accident where I am absolutely not at fault and given that the person who hit me admits to his/her guilt. With attached photos and other evidence to the my Claim, the insurer does not want to fix my car because it is old. The damage is very minimal, and the car is in excellent technical condition. They want to give me some ridiculous amount and give it for scrap. They have been fooling me for more than a month and are playing a trick on me.”
Hi, thank you for your feedback. I’m sorry to hear about the frustration you’ve been experiencing. We want to understand what’s happened so we can support you properly. Please email your postcode and vehicle registration to reviews@goskippy.com, and we’ll be happy to assist further. We appreciate you taking the time to share this with us. Thank you.
