Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Took out this policy a week a so a go. They asked me for all sorts of details which I've never had to do before. So they write to me and tell me they are charging a £60 premium and a £50 admin fee as the dates when I passed my test are out by a couple of months. Thanks but I will be cancelling hopfully I can some of the £300 deposit I gave them. FUME”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“years ago criminals were sent to oz is there any room left for go skippy ,footprint eldon .call the what you like they are all tared with the same crap.they insure you then cancel dont tell you then take 50% of your monies for one months cover.do the maths say£300 paid for insurance, stopped after one month £I50 returned £ I50 for cover, admin, directors new suit boat ,flash house fund.you move to get cover costing say £350 +£I50 lost you are down £500 for I3 MONTHS cover Dont entertain them”
“Horrendous robbers!!! CANCELLED my policy as I no longer HD the car - now getting charged for add ons I've never asked for! BE AWARE OF THESE SCAMMERS!!”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
“Service is very bad, called you a few times to day and every time the staff hung up !, no one wanted to help me I been ask only to upegrade my contract to bussnes insurance no body can help me !!!!! and hung up any time !”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
“EVERYONE WHO HAS WROTE A REVIEW PLEASE REPORT GO SKIPPY TO THE FCA!! Hopefully something will be done about this rediculous company?? Im sure if all 1000+ of us report our concerns something will be done!!! Stop this company ripping people off!! And lets wait for Krystals reply (poor Krystal pmsl) ha ha ha And krystal im still waiting for my phone call from your complaints team 3 days later!!! After my accident on friday where i wasn't at fault im still no further forward other than its cost me 290 pound to get my car recovered absolute joke of a company unbelievable avoid like the plague people!!!!”
“Absolutely disgusting the way I was treated they took my deposit then cancelled my policy within the first month, apparently due to documents I hadn't sent, I had sent in everything they had asked for just really bad communication, 3 days in total I was on the phone for to be told something different each time I finally got through, really really bad company, sounds like head office is in India and they haven't a clue, in the future I am willing to pay more to receive better service and a lot better quality”
“Called about direct debit and ended up calling my bank all because a lazy person cannot be bothered to do there job correctly. I pay u go skippy I'm paying u for a service so give it me!When I'm asking you to check something check it ! Save me time and money we who have children need things done straight away!”
“if i could give you no stars i would! what RUDE customer service staff you have i am trying to purchase car insurance from you and your staff are DISGUSTING i will NEVER recommenced anyone to use you as a company and i certainly will not be purchasing from you. Train your staff not to talk over people to listen to them and not give attitude.”
“I have been trying to get in touch with somebody to talk to about my policy !! I have been put on hold and cut off so many times now on day 3 !! They do not understand what I am saying to them !! I am getting so fed up !!! I won't be coming back to go skippy again !!!this is not good enough !! I am now not sure I am insured to drive my car and children around !!! What am I supposed to do !!!”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
“total JOKE cant understand them on the phone and have been rude your fee's and charges are unreal.. when I did my quote I provided my licence number so there for it is on your system so why do you ask me to send photos of my licence and provide a number for you to check...I think this is WRONG I was paying you for insurance there for I belive you should finde out the relavant information you need instead of cancelling peoples policys. you are the worst car insurance company ever 0/10”
Good afternoon, I am very sorry to read this feedback. I would like to invetsigate this and see if I can offer some help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Woooow and wooowi was just looking for insurance and go skippy keep coming up with the best quote and before i evem do.anything i check it up with you guys. Over 1000 reviews and they all negativ. Thanks guys im avoiding the
Ps: i like.how the try to save this crap company by saying contact this phone this. One thing im sure about 1000 people dont lie so go f... urself skippy lmao”
“Avoid this insurance company like plague!!! After being involved in quiet serious a accident on the A19 resulting in me being lushed backwards by a truck up the motororway and being very shaken up and in shock!! I rang go skippy who were no help what so ever in the end i had to pay w6p pound to get my car recovered after being stuck in the middle of know where after the police dragged my car off the motorway for 2 hours in the freezing cold!! Theres loads more about this incident but to long to explain seriously DO NOT USE THIS COMPANY theybare a joke!!!”
Good morning, I am very sorry to hear that you experienced bad service at such a stressful time. We take this very seriously and would like to help resolve this for you. Please pop us an email at Reviews@goskippy.com and we shall get back to you in the first instance.Many thanks - Krystal
Good morning, I am sorry to hear that you have had a bad experience with our service. We would like to help resolve this for you. Please email us at Reviews@goskippy.com and we shall get back to you. Many thanks - Krystal
“No rating........ complete fraudulent total money rip off THAT'S ALL I CAN SAY i will be taking to the high court this shouldn't be happening I'm fully comprehensive and had an accident not my fault at all on the 5th off Dec 2016 took photos and sent all the details to the insurance company the started investigating me as its my fault asking for photos of my licence and to give them a number from the internet said they will call and never did when i call i am shoved from one amateur to another they kept saying that the third party is contesting that its not her fault now they are asking for 65 pound underwriter charges until now nothing has been done ITS BEEN NEARLY TWO MONTHS NOW
total waist of time i am a consumer WHERE ARE MY RIGHTS!!!!!!!!!!!!!!!!!!!!!!!!!! NOT HAPPY AT ALL PLEASE HELP TO RESOLVE THIS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
Good morning, I am very sorry to hear that you have had this bad experience with us. We value all feedback and would like to help you with this. Please email us at Reviews@goskippy.com and we shall look at resolving this for you. Many thanks - Krystal
“The company is run by "experts", who are pure bunch of liars and a complete set up. The "expert" called Graig, has texted me to arrange to inspect my car. He never called my door, instead sent me a text, saying that no one answered the door (liar) and done the report without my presence. As a result of that the claim was put against me without me having a chance to see the way inspection was carried and defend myself. I say once more, Skippy: I was never in novels in the incident!!!! You are simply cheap bunch of liars and looking for easy money making ways.”
Good morning, I am very sorry to hear that you have had a bad experience of our company. We take all feedback seriously and would like to look into this for you. Please send us an email to Reviews@goskippy.com with your policy number and we shall help to resolve this. Many thanks - Krystal
“I rang tonight to change my address .. only to be told that I had to pay £94 because of the area however my car is now parked on a drive instead of on a main road!! Would thought my insurance would be cheaper .. I also had to pay £50 for admin fees!! £144 because I changed address is a complete rip off!! After the 6 months is up I'll be taking my money and custom elsewhere ... Note to other customers ... AVOID AT ALL COST.. THEY ARE SCAMERS!!”
Good morning, I am very sorry to hear about this bad experience you have had with us. Please send us an email at Reviews@goskippy.com and we will get this looked at for you. Many thanks - Krystal
“I keep getting messages that my insurance is expiring which it is but each time I call the advisors hung up on me...think I'll take my money else where”
Good morning, sorry to hear you have had problems getting through to our call centre. Please send us a email at Reviews@goskippy.com and we shall get back to you straight away. Many thanks - Krystal
