“Stay away if you can. Absolutely rubbish!!! IF you wont put the complain nothing can be sorted. They are sending emails with wrong phone number to call the, incompetent staff the worst company ever Should be closed ASAP. STAY AWAY FROM THEM!!!! Disgusting”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“STAY AWAY AT ALL COSTS the most incompetent insurance company you will ever find! Customer service ran by a bunch of cretinous idiots. I cannot imagine a business ran so poorly if I tried. Absolutely horrendous in every possible way. I've referred to the financial ombudsman and even they laughed when I gave their name. I would rather have aids than deal with them”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Ridiculous customer service, they'll take your money but when you need assistance after an accident forget it.
They're rude, abrupt & uninterested. Already thousands out of pocket because their insurance is incredibly misleading. They don't include being hit by an uninsured driver (they won't tow it either) so beware people.”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“DO NOT use this company.
They charged me double the second year round on my car insurance.
No claims....
stay away from this rubbish company
I swill complain to trading standards”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Absolutely disgusted at the way I've been treated by this insurance company.
Policy cancelled due to the fact I didn't tick 'commute' on the original policy details.
I was in actual fact dropping my children to school before work ( I work one day a week) the day My car was hit by a double decker bus.
I immediately started a claim against the driver as he was totally at fault.
A day later my insurance was cancelled leaving me with a damaged car and now a battle to try and get insurance with a cancelled policy against my name.
I payed £70 a month for the last 10 months for absolutely nothing!!!
DO NOT INSURE WITH THIS COMPANY.”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
Posted 8 years ago
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Absolutely abysmal customer service they try passing you to each department and just give one word answers very rude and I was a new customer trying to stop up a policy.”
“If I could give a 0 I would, absolutely shocking company to deal with, made an error on my policy so yes I'd expect it to go up but very near double, online it only went up £10 but they can't give me the online price unless I start a new policy... Honestly robbing bunch of bams, legal action is going to be taking never dealt with an insurance company like that in my life”
“Terrible customer service, fundementally just lie. On hold for huge amounts of time. I have been trying to change my details to a new car I bought five days ago an gf still this is bit sorted. Passed from department to department. Do not use just the whitest customer service I have experienced ever! I can't even get through to the cancellation department.”
“Great just ring them up pay the money and that's that no problems.as long aa you dint need anything for them after that cause if you do you have No chance.”
“Do not use this company!!! They promise to call back but never do, you get put on hold for ages then are passed from department to department, and when I explained to the advisor that I'd found a cheaper quote from them on line he proceeded in telling me people give different info when they check on line! so I asked him if he was implying that I lied about my info! to which he had no answer for.At times while we were going through my quote I could not understand him and had to ask him repeat himself to which he huffed and then got very snappy with me.You never end up with the price they quote because they come up with all these other costs!!!! the whole experience was not a nice one and I would not want to repeat it and after reading all these other bad reviews i am really worried that I went ahead with my policy..”
“Anyone actually get their problems sorted by Georgia? My insurance is real cheap with this company and I cant afford to go with another company because of my area will I be safe if I take insurance with them? Not a single 2 star rating! That's bad!”
“Avoid at all costs. Spent all weekend trying to change my car details, but they claim they could not do this over the phone as that department was closed, 3 days later after trying to change his I asked to cancel my policy only to be given some other bull*** excuse. Legal action will be sort. I will be writing to Martin Lewis aswell to advise hem what a disgusting business you run. Let's get naming and shaming. You are an absolute joke!!!!!”
“Had similar problems to everyone else. Put on hold for hold or they just cut you off and have to start again. Never return call or they ring you then hang up and say they tried. Wish i had read reviews nightmare company to deal with on such an important issue. Avoid!!”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“I have never experienced such a robbing company
they make every effort to fleece the customer
Do not use this company or you will regret it
Shocking !!!!!!”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
“Incompetent idiots. I insured my bike with them year one and my second year costs more? I questioned it and they said I claimed. I didn't.... Secondly and this is only a niggle. You should receive a toy. You won't. 2 years in a row lol”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
“I had been a customer with Go Skippy since 2013 , when I moved to rural Lincolnshire from East London I asked to amend my policy and a new quote as it would be cheaper at my new address. I was told that my policy could not be amended and that my payments would stay the same even though my car is parked on private land and not a London street, I was very disappointed and thought that this was not right, I was advised to cancel my policy by Go Skippy so I did. A week later I was billed for £88.00 for cancellation fees. Its obvious that Go Skippy do NOT value or care for their customers and focus more on fees that they can get from them. Only 2 weeks after the bill came through I was passed onto a debt collection agency. I am absolutely disgusted with Go Skippy. After 5 years with them would never advise anybody to Insure with them, (especially if you change address)”
Good morning,
I am very sorry to hear your feedback.
I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help.
Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com.
I look forward to hearing from you.
Kind Regards Georgia
