“Had no fault accident spent over £100 pounds on phone bill on hold to go skippy, had fully comp insurance and was told to contact 3rd party who caused the accident and claim on there insurance they literally didn't do there job took 2 years to sort out claims”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“I tried to change my insurance , it was virtually impossible spent hours on the phone tying to get an answer , when i got an answer the people could hardly speak english , was told i will get a call back after they had sent a report on my car i never got a call back its been over a week and i called back several times and pass passed around and told the same thing over and over so i have no new car insurance and they still taking payments from my bank i think this company is a disgrace and i will be reporting them to the financial conduct authority do not use this company its like pulling teeth or even worse .AVIOD AT ALL COSTS !”
Hello, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“What went wrong! To start with this shall be my second review now on GoSkippy. I was promised a call back in reference to my first complaint and to no avail did thus materialise. I log on to my bank account to discover not only had my insurance been deducted but a further £10 had been deducted separately. I have e-mailed to request a prompt response to this within five days. I should not have to keep checking to see if the correct amount had been deducted! Please avoid as it still appears that this company is not being managed properly and there seems to be continual mistakes being made.”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Very poor customer service spent 2 day trying to change my start date. Hour for every call so far spent 5 hours to be told 3 times someone will phone me back but no luck next call will to be a cancellation. Very unhappy never going to use goskippy again!!!”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“An absolute joke send one quote then decide they have made a mistake and send another for eight hundred pound more tried to ring no answer then promise to call you but never do 😡😡😡😡”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Worst insurance by far.
Nobody speaks english
Nobody picks up the phone
Dont even bother to complain as nobody is abit interested
Be warned.do not use!”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Rude staff, taking money from my account without authorisation would never use them again, currently trying to change policy and been on hold for an hour.”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“Awful experience absolutely awful be quicker to walk to head office to talk to someone about your policy when you phone yet phone to make a payment red carpet treatment phone answered straight away huh . Still waiting for paperwork to my new access five months later and no no way am I going to phone them their cheap for a reason”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
“1 is too much to rate this scam style company! Unbelievably poor service, no system in place, dealing with loads of representatives that don't leave any notes for others to be able to pick up. Charges and extra charges for absolutely everything! Ending paying more than some of the most expensive companies or there! Stay out! Stay clear! Do something to make them stop trading!”
“Would never use these theives again
After asking for loads of documents that i sent all throu then turned around and said my no claims bonus is good enough even thou sent all forms from previous insurer
So they canceled my insurance after a month charged me £35 for the month and £50 cancelation Fee even though it was them that cancelled it
So please beware”
“The only reason i am giving 1 star, is because there wasn't an option to give none! Absolutely diabolical customer service. I was told I would be called back... call never happened! Then, when i called again, was told I was having my call transferred, and left on hold for an hour. I would avoid like the plague!”
“Truly shocking customer service. I have wasted hours of my life on the phone holding ro speak to someone in customer service simply to change an address on my policy. When I tried to do this by email, I was told I had to call up. Please stay away from this awful company!”
“To be honest fucking horrendous company to have insurance with, just been sent my renewal quote (with my name and address spelt wrong) and they're trying to charge me over twice the price !!! I rang and was told would be phoned back , I wasn't within a couple of hours so phoned back and was told too early to renew my insurance yet , even though THEY sent me the quote! I am not racist but you cannot hear a word they are saying on the phone they just pass you on to different people who give you shit excuses of why they can't help !! A bunch of rude useless twats and this company needs to be shut down !! Will be reporting to trading standards! And please go skippy don't waste your time saying 'sorry to hear please email etc' I don't wanna hear your shit anymore . Terrible company”
“The worst company!!!DON'T USE THEM!My bike was stolen 27 Jan,then police find the bike 7 Feb and now just wait a respons from them.Now they say can not pay the full amount for the bike because I have 3 points on my license”
“I would like to add after being their customer I had been offered double price for staying with the, when I tried to call them after 40 minutes !!!!! someone answers finally ( ridiculous) and incompetent person said she cant do nothing about it!!!! When I asked if she can give other quite she said she cat ridiculous AVOID NEVER EVER CHOOSE THIS COMPANY. Have never ever been so disappointed. Absolutely Rubbish!!!!”
Good morning, I am very sorry to hear your feedback. I would like to apologise for the service you have received and I would like to investigate the issue and see if there is anything I can do to help. Please contact me by sending an email with your policy number directly to: Reviews@goskippy.com. I look forward to hearing from you. Kind Regards Georgia
