“Run by a clown of gang…got disconnected by Amanda who ran through data protection, discussed the policy, oh your a named driver.. sorry cant contnue with the call, call again…wtf? We discussed the policy and agreed to make reg changes.. she then disconnects me as i wanted to spk to a manager.. call again…
Was mad to go with these clowns in the first place…. Maybe the cheapest but wait until you make a change or have an accident…”
“Awful company, requested further documents to be sent to them by the 27th, and cancelled the policy before then, even though I had contacted my previous insurance company, obtained the documents and sent them by the 24th. Then sent a letter saying they were charging £75 admin fee, and were planning to keep the whole years premium.
Did n’t reply to my emails or answer the phone when I rang”
“Can’t even change anything on the portal to put my private plate onto my car. Tried calling up to change it over and none of the numbers ring through to the company”
“Absolutely disgusting customer service!!
Even though been insured with them before I had nothing like the hassle I’ve had this time. They’ve asked for so much evidence which I sent them every time they asked. Then had a letter saying my policy was to be cancelled because it wasn’t sufficient!! Yet they took a £60 deposit and also the first payment of the policy. I live with my parents but wanted a utility bill who gets those now? It’s all done by email!! Rant over but would definitely not recommend to anyone.”
“1- Hidden Charges
Once you become Goskippy customer by buying any policy, afterwards, they charge you for everything other companies don’t charge like if you ask them to amend anything your name or any other details which is a matter of few clicks.
2- Also miscommitment. They told me we’ll ring back after listening recording about a matter but never range.”
“I strongly advise you to stay away from this insurance company. They unjustly canceled my car insurance, they took the cancellation money on it. I don't know if they did it to get the cancellation money. Because of them, I will have to have my next policy done more expensive.”
“A very bad experience. Customer Service inputted incorrect details of my car and insured me under an vehicle I do not have. Such a stressful experience 👎🏽
I did not even receive my policy documents”
“Worst insurance company I’ve ever used would not recommend anyone using them I’ve had an absolute nightmare with his company I do not recommend anybody uses them, refuse to pay out in a claim because I made a mistake , Told him I had six points on my license thought they were expiring this November got it wrong they expired last November and due to this they refuse to pay out, please please please don’t use them”
“worst insurance company i have been with, i have had multiple problems with the company where they have said they are going to cancel my policy due to not being able to find my job as being listed and tried to charge me cancellation fee and now they have decided to say they can not change my old bike for a new one on the same policy that i have had and paid off, AVOID THIS COMPANY”
“STAY AWAY FROM GO SKIPPY!!
What a horrendous company. May have low insurance but trust me they take money from you when your at your lowest an most vulnerable!! PLEASE PLEASE GO ELSEWHERE”
“I have been insured with GS for the past 4 years and my insurance went down to just £400 with them. I had planned to stay with them for the foreseeable future as it was never a hassle getting things sorted with them. But! Now they have tripled my renewal quote and want over £1200! have had no accidents, made no claims and have always paid on time. I have contacted them a number of times about this and they refuse to give me any answers as why they have done this, they do not even answer the phone. I am utterly disgusted with them and I will never use them again. If I could rate a minus 5 stars I would, avoid, avoid, avoid.”
“I have been trying for four days to contact go Skippy to change details on my policy including being on the phone for 2 hours without speaking to anyone will never be insuring with this company again. They say u can make changes online and there is no way of doing this.”
“HORRIBLE!! THEY KEEP TAKING MY MONEY AFTER I HAVE MOVED ON TO A DIFFERENCE INSURANCE COMPANY! WAITED FOR HALF AN HOUR ON THE PHONE AND NO ANSWER! UNBELIEVABLE!”
