Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Zero stars from me complete robbing company I applied online for Insurance to cover me for work even had a drop down menu with fast food delivery driver I bought in good faith believing I was insured and after the 1st payment of 140 and the initial deposit of 350 they rang me up and cancelled my policy as they do not cover for doing deliveries even though I'd sucesfully purchased online they won't give me my money back either around 500 and even give me a cancellation date the day after the next payment was due I decided I'd cancel the direct depot and was horrified to hear from my bank by text they had set the direct debit back up without my permission I had to ring the bank who advised me they were in breach of the direct debit guarantee and I would be refunded if they were to take anything and the bank would then take it further. In my opinion complete rip off of a company and all they want is as much money from you as they can get without providing a proper service stay well clear.”

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Sorry to see this review. Please can you email your policy number or vehicle registration to gogirlfeedback@sabre.co.uk so we can look in to this? Many thanks.

“At the initial incident everything went smoothly. However poor communication between departments meant I was getting regular calls to ask where my car was taken. I was told different things by different people and no one seemed to know what the other had done or said. With loosing my car I was unable to get a courtesy car so had to pay for one myself which I have no way of getting the £300 back. Overall a complete sham of a company stay clear!!”

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Hi Sophie, We are sorry to see this review. In order for us to investigate this further please could we trouble you to send your policy number or vehicle registration to gogirlfeedback@sabre.co.uk? Many thanks.

“Stay away!! Cost us £200 for a month. Due to circumstances we changed car, then realised we could get insurance for a lot less! Cancelled with this company, 2 days later a payment went out but no refund as already been requested! Lost deposit, this was very high for a deposit! Waste of time.”

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Sorry to see this review. Please can you email your policy number or vehicle registration to gogirlfeedback@sabre.co.uk so we can look in to this? Many thanks.

“Fair price insurance for young drivers non black box based. Would recommend”

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“Good price.”

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“called 5 times emailed once to renew my policy no answer because policy had lapsed as they would not answer my calls had to pay and £25 what a disgrace also had one cheeky advisor maybe this is a way of getting extra money from each policy holder ????”

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Sorry to see this review. We would like to investigate this. Please can you send your policy number or vehicle registration number to gogirlfeedback@sabre.co.uk? Many thanks.

“Good customer service and prompt to resolve any accident issues.”

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“Verry happy”

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“By giving me a good and cheap quote which enables me to access my car and get to and from where I need to go. as well as being highly reliable and a trustworthy company”

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“Go girl supplied me with cheap insurance that was easy to purchase with good customer service the site was easy to use and clearly told me everything about what I was purchasing”

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“Took out a policie with our Son on as a learner and paid around £450.00 and enquired by phone how much extra cost would be when he passed his test which was scheduled for the following month, we were told around £1000.00 based on the fact if the policy was taken now as if he had passed his test the policy premium would be £1440.00. However once he had passed his test ( 1st time ) ( very proud ) £1400 + for policy changes Phoned to challenge charges and was told that we should have delt with all changes on the web site!!! Extremely dissatisfied, internet sales are very attractive, however, this company seems to be a shining example of how customer service falls by the wayside , Drive safely all, God bless”

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Sorry to see this review, if you would like to drop us an email at gogirlfeedback@sabre.co.uk with the policy number or vehicle registration then we will be happy to look into this.

“Hidden excess. If you're are under 25 do not insure with go girl, they have a hidden 'young driver excess' which is an extra £200 on top of your compulsory and voluntary excess”

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Hi there, sorry to see this review. If you would like to email us at gogirlfeedback@sabre.co.uk with your policy number or claims reference then we will look into this for you.

“""Excellent service great price”

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“""AVOID! Very dissappointed! Go Girl was cheapest on Confused.com - I paid the deposit then wanted further documents proof of address etc. Result: they increased the price by £2,272.84.!! DEFINITELY UNBELIEVABLE AND UNACCEPTABLE! I stopped immediately being insured by them on the 20th day and I want to have my refund back for the remaining 10 days!”

Helpful Report

Hi there, sorry to see this. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with you policy number or vehicle registration then we will look into this for you.

“"Go Girl was the cheapest insurance I could find, that I could afford"”

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“Staying with Go girl car insurance for the second year. It was the cheapest quote last year and this year. Can't comment on customer service after an accident- luckily didn't have to . Had to contact Go girl mid term , made changes- easy to contact via phone and excellent customer service/support.”

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“"So far setting it up was quick, cheap and easy! Fingers crossed I won't ever have to find out about the claims side!!"”

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“clear concise and easy to use site as well as value for money”

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“""Brilliant prices and options of how to pay. Love it!”

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“thought my insurance was too high. Phoned up and 1 of the staff was most helpful reduced my insurance. very helpful highly recommended”

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Go Girl Insurance is rated 4.4 based on 4,721 reviews