We purchased a Go Girl car insurance recently. A month later we received an email stating that the policy needed amendments. After telephoning I was told by the unprofessional sounding young woman that she needed to review my previous calls. A week later none of my emails had been answered. I then received notification that as the queries hadn't been resolved the policy would expire that day.
I telephoned and was told there was an incorrect license date and a further £478 was required.
I found an alternative policy and asked Go Girl for a full refund and confirmation of this.
I do not recommend GO Girl, their call handlers appear very unprofessional and inexperienced, and there is zero customer service. Unfortunately there isn't an option to submit a zero score.
6 years ago
Go Girl Insurance has a
4.4
average rating
from
4,300
reviews
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